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- Jan 10, 2009
Finishline.com has a long history of canceling large numbers of orders and taking forever to return money to customers with canceled orders.Originally Posted by OmarsOK
Originally Posted by button999
Size 14 (gone now, edited at time of answer of OmarsOK's question) on finishline.com
I'll never order from them again, but if anybody wants to take a chance, there ya go.
y not? what's wrong w/ FL????
I haven't dealt with them in a while, but last time I did, their process was that they had NO warehouse where they filled online orders from like NDC and Eastbay/Footlocker/Champs DO.
They would take online orders on a Friday night, then try to fill the orders from store stocks on Monday, while selling shoes in the stores all through the previous weekend.
So often by the time they'd get to your order, the size you ordered was gone after being sold out in the stores over the weekend.
Then since they had none of what you ordered left, they'd cancel your order, and take up to two weeks to return your money.
When you'd call customer service to complain, they treated you like dirt, like you should be thankful for them even talking to you.
That's why I will never order from Finishline.com again.