Originally Posted by beans718
just dont think ppl pay as close attention to these things as us.. but they should, especially for the price points.. your collection of player issue kits is becoming a problem
i just love player issue! Yea soccer jerseys aint cheap! I always try to check how they heat pressed everything, im a perfectionist lol
Originally Posted by ZeroRegret
They actually don't care... I'd prob check the contact info on their site. 9/10 it's run by kitbag which is based in the UK. Their customer service is terrible. I've had them mess up on 2 occasions. So far I think they're 2/5 on things I've ordered. Once... I ordered a dortmund Reus shirt. I ordered a small and when I received it, the paper tag said it was a small but the tag on the shirt itself said it was a large. Instead of exchanging it for me, they told me it was out of stock and refunded while they were still selling them on their official site. Another time, I ordered a Man Utd CL away shirt from the official site and they didn't put anything inside the shirt while applying the back print. Sad to say but the top of my numbers had the crest outlines on it. It took forever to get a response from them and it took forever to get my money back for return shipping so be weary when ordering anything that's handled by kitbag.
Yea you may be right about kit bag, i emailed them about it, they responded pretty quick and told me they will contact the director or manager of the problem to see what they can do for me.
I hope they will take the away jersey back and give me a new one, and as long as they send me the sponsor and patch ill be happy with the home jersey, ill do it myself lol
im so impatient i dont even feel like taking my time and spending my own money to ship it back all the way back to Kiev, Ukraine.
And damn f*ck that! if they told me the same about the same exact jersey being sold out, idk what i would do. Im already so upset with this, they better give me a new one.
It sucks cause i know they dont take returns for customized jerseys, but this is def. their fault, not mine, so they better work something out for me, cause i can not find a Shakhtar jersey anywhere.
ill keep yall posted!