Should I work for citibank as a personal banker?

dipsetallday05 · Feb 10, 2012

[font=arial, helvetica, clean, sans-serif]I'm currently working at jpmorgan chase in nyc as a personal banker and I'm pretty good at my job and I've been with the company for 3 years. I was offered the same position at citi bank and I'm on the fence because I'm not sure how there incentive/commission works or how is the traffic for clients at citi bank. I don't want to jump into this blindly but they offered me a salary that is 10k more than what I'm making at chase. My issue is I know I can make money off commission here and I dont want to go to citi and make crappy commission..anyone have any advice? Anyone work for Citibank as a personal banker or know someone and can share their experience?[/font]

Thanks in advance

stillin729 · Feb 10, 2012

I'd take a set paycheck over a potential paycheck any day of the week...that's just me though

k2theablam · Feb 10, 2012

What's your rate at Chase vs Citibank?

If you're a confident closer, then go with the higher commission structure. If not, then stick with the guaranteed salary.

retro707 · Feb 10, 2012

I worked at a local bank for about 4yrs. While I was there my boy worked with me. He got an offer from citi bank and took it. He really liked it and I never heard a complaint from him. Money wise, he was making a bit more and was dealing with much larger accounts. The pros of working for a BIG bank on oppose to a smaller community one. I let the bank go and manage a Winery

I say, look more into the possible advancement of both places and see which benefits you the most.

-UNDFT- since 1942

miamib30514 · Feb 10, 2012

What's the personal banker salary range at big banks like BOA and Chase?

dipsetallday05 · Feb 10, 2012

I'm getting 40k base at Chase and the manager from Citi is offering 50k. In NYC, Chase is all over and nearly everyone has a Chase account, I don't see Citi so much, plus I'll be in a branch that is being built in Hunter college, so I'm not sure how the money is in that area. It'll be primarily students I'm assuming but it will have an outside entrance to the public. The people I've gotten opinions from are from Citibank and of course they are trying to sell the position to me so I don't want to just jump blindly at it. I enjoy the job and would consider my self a closer

, that is why I'm thinking if I can get the better base and still kill with the commission it'd be great, but from what I've seen from Citibanks that I've been in they never seem busy and looking at their incentive plan (which is crazy complex) it doesn't really seem like they encourage relationship building with clients which is one of my strong points. But I'm hoping someone on NT works for Citi and can give me an inside scoop.

jay23oth · Feb 10, 2012

Bro take it. I work for HSBC I need a new job am not cut out for sales man. Retail Banking sucks.

dipsetallday05 · Feb 10, 2012

anyone one else got some input??

crcballer55 · Feb 10, 2012

Define Personal Banker. Is it strictly dealing with large accounts, or is it like a PB at WF where you're just opening new accounts?

If you're dealing with large accounts, your commissions are going to largely depend on the demographic of the area you're working. Try doing a search on income levels of the proposed area to see the concentration of Citi branches there in relation to the wealth level. I worked in an affluent area in So. Cal, but there were three branches within 2 miles of us, so while our branch numbers were good in comparison to others, we were the smallest of the three local ones due to the concentration.

mercutio · Feb 10, 2012

I would bring this up to your supervisor and see if they can do anything to match it, since you are considering leaving your employer for another. If they value you, you might be able to stick with what you know and get a 10k raise out of this job offer without the uncertainty. If they wish you farewell, then I guess you've got a decision to make.

Mister Meaner · Feb 10, 2012

Is your location hiring for any teller positions? I've had 3 different interviews (2 with TD Bank) & have gotten looked over due to what I believe is a weak work history. I'm in serious need of a reliable job

.

antbanks81 · Feb 10, 2012

I would say take it...more money and you would probably get promoted faster at Citi. I also agree with Mercutio about requesting a match. You have some years there, but if they don't hold the same value for you, bounce.

ham city · Feb 10, 2012

How long does it usually take to move up from teller to personal banker?

Does it usually work that way?

alchemist iq · Feb 10, 2012

I'm about to get teller job at chase, what should i expect? tips and tricks?

dipsetallday05 · Feb 10, 2012

For the folks asking about the teller position, just show the manager that your willing to be a team player and that your good at referring business to the bankers. Also show that your looking to advance, they like hunger teller at Chase that are going to be trying to refer every possible person. And once you get that job its easy to stand out if you even attempt to refer often cause many tellers are just dead weight. Chase promotes within pretty often, I wanted to move up to a business banker role or a sales manager role myself but those positions are way to dependent on the location.

And I was consider speaking to my manager about trying to match it but I don't think she likes me much so last thing I want her to know is I'm looking to jump ship cause I can see the hell she'll put me through low key already.

dipsetallday05 · Feb 10, 2012

Originally Posted by crcballer55

Define Personal Banker. Is it strictly dealing with large accounts, or is it like a PB at WF where you're just opening new accounts?

If you're dealing with large accounts, your commissions are going to largely depend on the demographic of the area you're working. Try doing a search on income levels of the proposed area to see the concentration of Citi branches there in relation to the wealth level. I worked in an affluent area in So. Cal, but there were three branches within 2 miles of us, so while our branch numbers were good in comparison to others, we were the smallest of the three local ones due to the concentration.

With Chase working with people with larger balances equals more money for me cause they are more likely to purchase homes, refinance, open additional account and also they have money to bring into the bank, which is why building relationships with affluent clients is a good thing and a strength of mine. At Citi looking at their incentive plan it appears as if they just want a trillion BS accounts open and don't really care much about the balances in it. But I'm looking from the outside so I could be wrong. And everyone I've spoken to are giving me biased opinions

monopolyman630 · Feb 11, 2012

I was a teller supervisor at Citi as of a month ago. Left for a new job I hate sales. It terms of salary, 50k is very good for a pb position. My 2 personal friends who are pb's make 44k and 50k.

Pb's have a goal of I wanna say 13,000 points per month, majority of those points coming from chk and credit products and mortgages. Citi pays bonuses once a quarter. When I was offered a pb position with chase 2 years ago, I remember them telling me chase pays out monthly, don't know if that's how it still works. Banks are banks, I'm sure Chase and Citi are not all that different.

I'm in Cali btw. Besides the sales pressure, Citi is big on focusing on customer service right now, be prepared for that.

crcballer55 · Feb 11, 2012

Originally Posted by Dipsetallday05

Originally Posted by crcballer55

Define Personal Banker. Is it strictly dealing with large accounts, or is it like a PB at WF where you're just opening new accounts?

If you're dealing with large accounts, your commissions are going to largely depend on the demographic of the area you're working. Try doing a search on income levels of the proposed area to see the concentration of Citi branches there in relation to the wealth level. I worked in an affluent area in So. Cal, but there were three branches within 2 miles of us, so while our branch numbers were good in comparison to others, we were the smallest of the three local ones due to the concentration.

Click to expand...

With Chase working with people with larger balances equals more money for me cause they are more likely to purchase homes, refinance, open additional account and also they have money to bring into the bank, which is why building relationships with affluent clients is a good thing and a strength of mine. At Citi looking at their incentive plan it appears as if they just want a trillion BS accounts open and don't really care much about the balances in it. But I'm looking from the outside so I could be wrong. And everyone I've spoken to are giving me biased opinions

If you want unbiased opinions, check out glassdoor.com. They have reviews from past and current employees that are made anonymously so you'll get a good feel about how it works for a particular position. Warning though, many of them post there because they are disgruntled, so you'll likely get more bad reviews than good. But you should be able to decide if you can handle certain factors or now.

If your foot is already in the door, I don't think it could hurt to approach your manager about the raise. Just tell her that another bank has approached you for a similar position. You don't have to specify which one. Likely, Citi will contact Chase's HR department for the reference anyways since it lowers their likelihood of liability for bad references. As long as you have a clean record, you should be ok.

dipsetallday05 · Feb 11, 2012

Originally Posted by MonopolyMan630

I was a teller supervisor at Citi as of a month ago. Left for a new job I hate sales. It terms of salary, 50k is very good for a pb position. My 2 personal friends who are pb's make 44k and 50k.

Pb's have a goal of I wanna say 13,000 points per month, majority of those points coming from chk and credit products and mortgages. Citi pays bonuses once a quarter. When I was offered a pb position with chase 2 years ago, I remember them telling me chase pays out monthly, don't know if that's how it still works. Banks are banks, I'm sure Chase and Citi are not all that different.

I'm in Cali btw. Besides the sales pressure, Citi is big on focusing on customer service right now, be prepared for that.

Thanks for your input, from what I was told they get a monthly payout which is based on their individual performance and then a quaterly bonus based on the branch as a whole perfromance. Chase does payout monthly and they are starting up something similar in which we get a quaterly bonus based on the branches customer service score as a whole. It seems all banks are focusing in on customer service with all the hate big banks have been getting.Sales pressure doesn't bother me I've gotten used to it and I actually enjoy it.....sometimes..And the payout for Citi PBs from what I heard is based off your base, you have to get a certain amount of points over your salary and then you get 15% of what ever amount of points you got over your salary, something like that..But Monopolyman how was the traffic in your spot? I know Chase is pretty heavy on the west side too from what I've been told so I'm assuming it maybe similar to NY. Are the PBs at Citi really lazy or are they proactive? Would you happen to know what the average commission check of an average PB maybe?And I've checked out glassdoor but like you said it a bunch of bitter past employees so it hard to take their view serious. Reading Chase reviews makes Chase seem like the worst company in the world lol...

651akathepaul · Feb 11, 2012

Be careful and don't be completely lured by the 10k raise. You know better than anybody that Chase is the mecca of NY banking. You said you've been a PB for Chase for a few years? At any point have you done or talked to your manager about furthering your career? If so, how close are you to achieving that?

On the Citibank side, what is it they offer besides the extra 10k that makes it promising for your future? Again, career growth and have they gave you a timetable or a set plan to do this?

Do you even want to progress? If not then take the extra 10k and call it good. Another thing I've used to make a switch in companies is how stale things turned into at a current job and new it was time for a change with how complacent I was. Maybe you could use a fresh start, because that always seems to get you back to focusing on your career goals.

crcballer55 · Feb 11, 2012

Originally Posted by Dipsetallday05

Originally Posted by MonopolyMan630

I was a teller supervisor at Citi as of a month ago. Left for a new job I hate sales. It terms of salary, 50k is very good for a pb position. My 2 personal friends who are pb's make 44k and 50k.

Pb's have a goal of I wanna say 13,000 points per month, majority of those points coming from chk and credit products and mortgages. Citi pays bonuses once a quarter. When I was offered a pb position with chase 2 years ago, I remember them telling me chase pays out monthly, don't know if that's how it still works. Banks are banks, I'm sure Chase and Citi are not all that different.

I'm in Cali btw. Besides the sales pressure, Citi is big on focusing on customer service right now, be prepared for that.

Click to expand...

Thanks for your input, from what I was told they get a monthly payout which is based on their individual performance and then a quaterly bonus based on the branch as a whole perfromance. Chase does payout monthly and they are starting up something similar in which we get a quaterly bonus based on the branches customer service score as a whole. It seems all banks are focusing in on customer service with all the hate big banks have been getting.Sales pressure doesn't bother me I've gotten used to it and I actually enjoy it.....sometimes..And the payout for Citi PBs from what I heard is based off your base, you have to get a certain amount of points over your salary and then you get 15% of what ever amount of points you got over your salary, something like that..But Monopolyman how was the traffic in your spot? I know Chase is pretty heavy on the west side too from what I've been told so I'm assuming it maybe similar to NY. Are the PBs at Citi really lazy or are they proactive? Would you happen to know what the average commission check of an average PB maybe?And I've checked out glassdoor but like you said it a bunch of bitter past employees so it hard to take their view serious. Reading Chase reviews makes Chase seem like the worst company in the world lol...

I've worked side-by-side with Chase and I would agree with those people.

The bureaucracy and stepping on others by some of the managers was more than I could believe. From what you said, it sounds like your manager at Chase may be the same way too.

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Should I work for citibank as a personal banker?

dipsetallday05

stillin729

k2theablam

retro707

miamib30514

dipsetallday05

jay23oth

dipsetallday05

crcballer55

mercutio

Mister Meaner

formerly super producer j

antbanks81

ham city

alchemist iq

dipsetallday05

dipsetallday05

monopolyman630

crcballer55

dipsetallday05

651akathepaul

crcballer55

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