i just got off the phone with directv to try to get free sunday ticket
given, i've been a customer since 1998, but i don't think it matters.
this is how it went down:
-i called 1-800-directv
-i asked for an operator
-i told the gentleman that i wanted to cancel my service because i had a better deal from verizon and i was pissed that i couldn't get sunday ticket for free after seeing all the commercials for free sunday ticket for new directv customers
-i was transferred to another agent (the customer retention dept., which they don't tell you)
-i repeated the exact complaint to a woman there... without hesitation, she offered me NFL Sunday Ticket MAX ($299) for free and gave me a $60 rebate for the first 6 months of the next year and a $30 rebate for the next 6 months. I didn't even ask for that! That's $839 i saved for myself in a 5 minute phone call!
i'm not saying this will happen to everyone the same way... it may be because i've been a customer for 15 years... but it's available and you should give it a shot!... she was running on and on that these offers are available for customers who call in... and i told her, it's not an offer unless you "offer" it.... what about an email?... she pretty much admitted that they will do whatever it takes to not lose a customer... so GO GET YOUR FREE SUNDAY TICKET AND SOME! HTTR!!!
Might be worth a try....