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I woke up to a shipped email.
Official OVO x JB Thread
- Thread in 'Jordan Brand' Thread starter Started by drewswish,
- Start date
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So many ovo still not claimed at the hk nike store and it be will release to the public tomorrow AM.. Such a shame I'll be leaving HK before they even open!
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- Jan 23, 2016
Got the same thing
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- Aug 15, 2009
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My order says preparing to ship
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- Aug 19, 2015
Still waiting to ship
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- Jun 25, 2015
Did you get a "delayed" email? Just out of curiosity.
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- I wondered if the delayed emails are the orders starting with a "c"
- Who all had an order that begun with an "O" that got a delay?
- Who all had an order that begun with an "O" that got a delay?
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- Jan 6, 2014
You're better off posting here in the LC section rather than going off what he says.
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Ever since they changed to snkrs system across the board, they changed it with a prefix of c
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***: Hi, my name is ***. How may I help you?
me: Just got an email telling me that a shipping date has changed. How does that happen? Thats the first I have ever heard of that so I'm looking for clarity.
***: Hi
***: I'm sorry to know that the delivery date has changed and I totally understand how you want to clarify this. Don't worry, I will be more than happy to confirm that for you. May I have the order number please?
me: sure.
me: o********* shipped
me: o********* shipped
***: Great! Let me pull up the order number, kindly give me a minute.
me: c*********** delayed shipped
***: For security purposes, may you please confirm the email address and the complete name indicated on the orders?
me: just trying to find clarity because i went through a lot for the delayed one
me: j************@gmail.com / (name retracted)
***: Awesome! Thank you for confirming that for me. I really appreciate your cooperation. I was able to pull up the order numbers you have provided. Let me review the order, please give me a minute or two.
me: okay sure.
***: Upon checking, I can confirm that the 1st two order numbers you have provided are already in transit with tracking numbers 1*************** and 1***************, respectively.
***: I can confirm that this order (C**************) has a delay notification and has a new delivery date of 02/24.
***: We really do apologize for any delay.
me: Im just worried about it getting canceled.
***: Don't worry, we will do our best to get this delivered as soon as we can.
***: Upon checking, I can confirm that the status of your order is actually scheduled for pick.
me: thanks
***: There is a chance the you may receive it on time.
***: You're most welcome!
***: Anything else I can help?
me: Im just curious.
me: Why did my other orders ship and why the other ones did not? I purchased them the same day.
***: Yeah, I can certainly understand. Everyone will get curious for their order.
***: I understand that you purchased them on the same day. I can confirm that we process orders differently as we are receiving multiple orders at a time.
***: Is there anything else I can assist?
me: can you explain the processes? just for the sake of having a clear mind?
***: I haven't received a response from you. Are you still there?
***: Of course!
***: Consumers place orders on the same day and on the same time. Our warehouse will receive it in bulk and will be processed accordingly.
***: I recommend that in order to have your order processed as one, you order the items under one order.
***: Anything else I can assist you with, (name retracted)?
me: sorry *** if I'm bothering you. i just have a hard time understanding sometimes
***: No worries.
me: but i do have a handful of questions
***: Bring them on. I am more willing to answer all of them as long as it's within my scope.
me: so with the new delivery date of 02/24 confirms that my order will be delivered and i don't have to worry about a cancelation? And they are going to pick up that order?
***: There is actually a very slight possibility that your order will be cancelled.
***: Don't worry, as the order is already scheduled for pick up, I am confident that it will push for delivery.
me: under what circumstances would my order get canceled?
***: If it has been 21 days and the order hasn't shipped yet. That is the only thing I can see as the issue.
me: 21 days from 02/24 0r 02/13?
***: As I mentioned, you're order is already scheduled for pick up. You won't have to think of that as I am certain that it will not take 21 days to process the pick up.
***: I can say that it will not reach 21 days.
me: ***, I don't mean any disrespect and I know that I shouldn't worry, But is it 21 days from the original 02/13 or the new shipping date of 02/24 is my actually question.
***: And you may expect to receive it no later than 02/17.
***: From the date you have purchased your order, which is 02/13.
me: Im confused , ***.
***: Please tell me what part are you confused, so I know where and how to begin.
me: Im expecting to receive my order on 02/24. Now Im under the assumption of 02/17. That where I'm confused.
***: Oh, I'm very sorry about that.
***: I know that really brought confusion on your end.
jarrelle: lol
jarrelle: its all good
***: I have double checked the order and confirmed that the new delivery date is 02/24/16.
me: okay so I have 21 days after 02/24?
***: Orders may be cancelled if it still hasn't shipped and/or shipment hasn't been processed within 21 days from the date you place the order. That means we will count from 02/13/16.
***: Do you have any clarifications?
me: i do. sorry.
***: Alright. Please go ahead.
me: if my order doesn't ship on or by 02/24 will i receive another delay email or will i get a cancelation email?
***: Of course, we will notify you.
***: You will receive all information regarding your order on the default email address we have on your order.
***: You will be notified as well if your order has already shipped.
***: Also, if in case it has been cancelled, which we hope not, we will certainly let you know as well.
me: so you're certainly confident it'll ship?
***: Yes, I am.
***: Will there be anything else I can help?
me: where most OVOs delayed?
me: im an information junkie ***.
***: No, I haven't received any particular orders of OVO being delayed.
***: I recommend that you wait for your order for now. Surely we will notify you for updates.
***: Aside from this, will there be anything else?
me: nah
me: Just got an email telling me that a shipping date has changed. How does that happen? Thats the first I have ever heard of that so I'm looking for clarity.
***: Hi
***: I'm sorry to know that the delivery date has changed and I totally understand how you want to clarify this. Don't worry, I will be more than happy to confirm that for you. May I have the order number please?
me: sure.
me: o********* shipped
me: o********* shipped
***: Great! Let me pull up the order number, kindly give me a minute.
me: c*********** delayed shipped
***: For security purposes, may you please confirm the email address and the complete name indicated on the orders?
me: just trying to find clarity because i went through a lot for the delayed one
me: j************@gmail.com / (name retracted)
***: Awesome! Thank you for confirming that for me. I really appreciate your cooperation. I was able to pull up the order numbers you have provided. Let me review the order, please give me a minute or two.
me: okay sure.
***: Upon checking, I can confirm that the 1st two order numbers you have provided are already in transit with tracking numbers 1*************** and 1***************, respectively.
***: I can confirm that this order (C**************) has a delay notification and has a new delivery date of 02/24.
***: We really do apologize for any delay.
me: Im just worried about it getting canceled.
***: Don't worry, we will do our best to get this delivered as soon as we can.
***: Upon checking, I can confirm that the status of your order is actually scheduled for pick.
me: thanks
***: There is a chance the you may receive it on time.
***: You're most welcome!
***: Anything else I can help?
me: Im just curious.
me: Why did my other orders ship and why the other ones did not? I purchased them the same day.
***: Yeah, I can certainly understand. Everyone will get curious for their order.
***: I understand that you purchased them on the same day. I can confirm that we process orders differently as we are receiving multiple orders at a time.
***: Is there anything else I can assist?
me: can you explain the processes? just for the sake of having a clear mind?
***: I haven't received a response from you. Are you still there?
***: Of course!
***: Consumers place orders on the same day and on the same time. Our warehouse will receive it in bulk and will be processed accordingly.
***: I recommend that in order to have your order processed as one, you order the items under one order.
***: Anything else I can assist you with, (name retracted)?
me: sorry *** if I'm bothering you. i just have a hard time understanding sometimes
***: No worries.
me: but i do have a handful of questions
***: Bring them on. I am more willing to answer all of them as long as it's within my scope.
me: so with the new delivery date of 02/24 confirms that my order will be delivered and i don't have to worry about a cancelation? And they are going to pick up that order?
***: There is actually a very slight possibility that your order will be cancelled.
***: Don't worry, as the order is already scheduled for pick up, I am confident that it will push for delivery.
me: under what circumstances would my order get canceled?
***: If it has been 21 days and the order hasn't shipped yet. That is the only thing I can see as the issue.
me: 21 days from 02/24 0r 02/13?
***: As I mentioned, you're order is already scheduled for pick up. You won't have to think of that as I am certain that it will not take 21 days to process the pick up.
***: I can say that it will not reach 21 days.
me: ***, I don't mean any disrespect and I know that I shouldn't worry, But is it 21 days from the original 02/13 or the new shipping date of 02/24 is my actually question.
***: And you may expect to receive it no later than 02/17.
***: From the date you have purchased your order, which is 02/13.
me: Im confused , ***.
***: Please tell me what part are you confused, so I know where and how to begin.
me: Im expecting to receive my order on 02/24. Now Im under the assumption of 02/17. That where I'm confused.
***: Oh, I'm very sorry about that.
***: I know that really brought confusion on your end.
jarrelle: lol
jarrelle: its all good
***: I have double checked the order and confirmed that the new delivery date is 02/24/16.
me: okay so I have 21 days after 02/24?
***: Orders may be cancelled if it still hasn't shipped and/or shipment hasn't been processed within 21 days from the date you place the order. That means we will count from 02/13/16.
***: Do you have any clarifications?
me: i do. sorry.
***: Alright. Please go ahead.
me: if my order doesn't ship on or by 02/24 will i receive another delay email or will i get a cancelation email?
***: Of course, we will notify you.
***: You will receive all information regarding your order on the default email address we have on your order.
***: You will be notified as well if your order has already shipped.
***: Also, if in case it has been cancelled, which we hope not, we will certainly let you know as well.
me: so you're certainly confident it'll ship?
***: Yes, I am.
***: Will there be anything else I can help?
me: where most OVOs delayed?
me: im an information junkie ***.
***: No, I haven't received any particular orders of OVO being delayed.
***: I recommend that you wait for your order for now. Surely we will notify you for updates.
***: Aside from this, will there be anything else?
me: nah
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- Jun 25, 2015
word. his comparisons aren't to be trusted. He doesn't take great pictures at the same angles.
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- Feb 28, 2014
I'm pulling for you ^
That was confusing for me to read through, reminded me of who's on first haha
That was confusing for me to read through, reminded me of who's on first haha
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Thats what I thought. I just remember seeing a couple of users saying that they had some O orders. Thanks for your feedback
Fidel_Cashflow
formerly mushka81
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- Jan 31, 2012
Nike CSR's don't know crap. Got the delayed email last night as well. Not even going to contact them.
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- Feb 28, 2014
You're right I usually end up more frustrated and with more questions after talking to them
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Word. I can live with a simple "I don't know" or a "good question, I don't have a answer for that" generic answers are condescending to me.
Fidel_Cashflow
formerly mushka81
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- Jan 31, 2012
Exactly. Contacting them won't process/ship your order any quicker. With that said, I hope everyone gets their pairs.
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- Feb 14, 2014
my pair arrived from Nike today.. these are actually very underwhelming compared to the white pair, imo.
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- May 17, 2013
^^^ that convo seemed like one big run around from the CSR. Nike is so shtty with this man. Make it harde af to get the shoes then slap u in the face before you even get them! If your gonna charge someone's card immediately! I feel like that should guarantee delivery of the items NOT this BS they're putting all of us thru.
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I hope more people feel that way too haha, I couldn't even get the app to work to enter the raffle. I've been checking the classifieds and eBay looking for deals.
Can you post some pics
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- Feb 11, 2013
you ask too many questions. i would have left the chat
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- Feb 15, 2016
ive never seen the whites in person, could you explain a little on what you didnt like about the shoe in general? i should be getting mine thursday
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- Feb 16, 2016
Still waited on my shipping email got the delay 2/24 email. How long did it take u guys after the delay email to receive the shipping email?
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View media item 1913373[br]
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apologies for the weak iPhone pics lol.
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