- Joined Dec 18, 2012
Y’all last few experiences w/ Goat and SX confirming me not to deal with them
Bought my first pay off eBay a couple weeks ago and was impressed how quickly they arrived after arriving at the verification site in Vegas. Seller took their sweet *** time sending to eBay at the start, but I’ll def buy off eBay againHaven’t purchased shoes on eBay in years. Their authentication promise does entice tho
Bought my first pay off eBay a couple weeks ago and was impressed how quickly they arrived after arriving at the verification site in Vegas. Seller took their sweet *** time sending to eBay at the start, but I’ll def buy off eBay again
ebay definitely has seller fees. its like 12.5% or something like that.Hopefully this doesn't jinx me but......So far, eBay is my preferred for selling and buying followed by GOAT, then StockX for buying and followed by StockX, then GOAT for selling. Which is a shame with SX being headquartered in my hometown and having multiple authentication centers here. eBay is hard to beat with selling having No fees, quicker payouts, seller/buyer interaction, and ability to sell everything from DS to B grades to used. Then for buying they have less fees, often better prices, ability to negotiate and even barter if you can swing it, authentication and shipping is pretty consistent and so far in my experience their buyer protection is unmatched. FedEx stole my Union 4s en route after they were authenticated and shipped to me. A couple days and a police report later I had a full refund in my account along with a $20 credit from a previous purchase issue which they told me wasn't refundable initially. No hassle. The $20 credit was due to a shipping delay that I had never even complained about and was the third such credit I had received from eBay (I only had to ask for one out of the three). I also had a bad experience where I got Iowa dunks that were legit and perfect except for a not so faint weed odor. I messaged and called and complained. They refused to take them back but I was able to get a $30 credit. Not what I wanted but better than nothing. Best of all in all of these situations is that I could talk to live on the phone customer service AND a rep at fir the authentication center live on the phone. Good luck trying that with GOAT or StockX.
Just lost $30 on a GOAT sale for a pair of DS shoes because there was a mystery scuff on the sole that they couldn't substantiate. After many emails I was able to get help from a few great CS reps which ended with me getting a $20 credit but not my $30 for cash out.
Short story long lol......Everyone's experience is different. Ive had bad experiences with all the platforms but if I'm buying or selling, eBay is my first stop. Too many pros over the other guys and much more manageable cons.
Next time file a dispute with your bank/credit card. Just provide proof and details and if they deem you to be right they will refund you your money, and take it from there to get their money back from StockX.I don't mess with Stockx anymore due to their lack of a return policy and frustrating lack of customer service. A couple months ago I purchased a pair that ended up being fake; the shoe box, shape, everything about them. I sent countless customer service agents over 20+ detailed comparison pictures next to my legit pair (with explanations) hoping they can fix the issue.
Over a few weeks sounding like a broken record, battling with multiple customer service agents. They finally send me a return label after I had called them out on Twitter. I finally send the shoes and guess what? They review it and it gets rejected and proceed to return the shoes back to me. Stockx NEVER admitted that the shoes they sent were fake, customers service agents will give you the runaround and don't really take the time to read or look into the details that I had explained.
At this point I was so frustrated and bummed over the whole experience, I was ready to just take the loss. Weirdly and luckily enough though, a month goes by and for some reason, Stockx never returned he shoes back to me. I call my CC right away to initiate a chargeback and now all is well.
***Long story short - Stockx sends me fakes, I battle with CS agents about returning them, had to call them out on Twitter, they reject my return after re-review and end up never returning the fake shoes back to me. I initiate cc chargeback.
What I learned after this whole debacle is that I will NEVER be purchasing from Stockx ever again, it's just not worth the battle and energy dealing with them if something goes wrong. I'm not saying that all my purchases from Stockx have reflected this but this particular experience has definitely turned me away from using their platform ever again. I'll gladly pay a slightly higher price on GOAT just due to the fact that they HAVE a return policy.
Nothing like it. I got into buying on ebay late so i only had a couple years to experience this. not a kid either. Just vary wary of buying on line for a while. First online purchase was a pair of supra skytop lows off karma loop around the time their was still a glimmer of hope for Dr Dre's Detox and it seemed like a real possibility that Pharrell, Kanye, and Lupe would drop the CRS (Child og Rebel Soldiers) album. Simpler times. Just enough internet to be useful, and just before social media really took over. You could go out in public and people would be there and they wouldn't have their heads in their phones the whole time. the nostalgiaOld eBay when I would receive my shoes in 2-3 days >>>
i agree. i think ebay is catching up as they are the og in that game already. the stockx interface and concept is the best. they are just lacking in some key areas. one of the main ones being customer service. By and large my experience on SX has been good as a buyer and seller (not a reseller, just flip what i can and get rid of pairs i don't need). But when i do have a problem....oh boy.I think StockX is more beneficial for older releases, once DS pairs dry up.
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