Good/Bad/Weird Retail Experiences

Mister Meaner

formerly super producer j
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As a customer or employee, doesn't matter. Just keep it to retail, in person encounters.

I just bought a phone in T Mobile and the sales dude was openly offended I didn't want him to set the phone up.

As he's unwrapping the box, I say "nah I'm good, I'll do it at home."

"Well, if that's what you want" with the sassiest tone I've heard since my breakup as dude gives a look to his boy.

I didn't know how to respond so I laughed.
 
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Not good, bad or weird but I met some Aboriginal Australians working retail. That was kinda crazy, they were dark but certainly not black or south Asian. I was confused and so I asked.
 
Probably effects their commission pay :rollin only time I ever was eager when I was employed with AT&T and Verizon.
 
I worked at a gas station, graveyard shift for ~ a year while going to school back in 2012. It’d usually only be me and this one shorty who was around my age who’d work that shift. She was cute & sweet but pretty shy so she usually preferred to be in the back doing the nightly baking and cooking. So she’d only be at the register really during the beginning of our shift when it still was pretty busy, when I’d go on break and towards the end of our shift when all the early bird working folks would come in.

Well one night, we both got scheduled to work and it was NYE.
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Both of us were obviously tight having to work that night because it’s NYE and we wanted to party. So we weren’t in the mood for any ****ery. Shift is going smooth until I go on my break. I’m in the back chilling ******* up a free corn dog (free because we’d always make extras of stuff and just not account for them on the nightly stat sheet 8)) while she’s watching the register and some young Hispanic dude pulls up.

In the back where we break, was behind those glass containers where gas stations hold hot foods like burgers, sandwiches, taquitos, etc. It’s glass so you can be back there in the cut & people watch w/o anyone seeing you unless they pull up to get hot food and really look back there.

I notice dude is right there talking to her for a minute and figured she knew him from her body language and dudes were known to go in there frequently to flirt with her. At some point, I get up to get a refill of some of that free, 0 Cal sweet peach tea
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and I see dude is bleeding crazy from his hands.

I’m like, “Yo. Are you ok, man?”
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Breh slowly turns to me and just dogs the **** out of me. No words.
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At this point I still think he’s a friend of hers or something so I’m just looking back at him waiting to respond like
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.

Nothing.

Internally I’m like “Ooookkkk. Whatever. You don’t want help, fine. But this dude is spilling blood on the floor and I’m going to have to clean that ****
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.” Breh then turns to shorty & says something along the lines of “Wtf is his problem” to my co-worker like I wasn’t RIGHT there.

I hit a
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and tell myself, “Ok. Idc who he is to her, either this dude gets out of here or I’m
calling 5-0.”

Before I even have a chance to say or do anything, three cops walk thru the motion sensor sliding doors all slow-like.
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He was drunk with his back towards them so he wasn’t even aware of what was coming. *banderas.gif*

One on each side & one up the middle. They approach him on some Night King with his walker generals swag and as soon as they tried to tell him something and he reacted with the slightest belligerence, they tackled his *** to the ground.

I’m right there
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My co-worker
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He’s on the floor squealing like a drunk little piggy and there’s just right there ******* his **** up.

Apparently my coworker didn’t even know the guy and was just talking to him because he started a convo with her and she was too sweet to tell him to keep it moving. Cops came because he was in the 7-11 across the street and they had called the cops on him because he was acting a fool over there and told them which way they saw him walking towards.

As he sat in the back of the car parked right by the front and the cops were getting my coworker’s side of the story, I was looking out of the window at him like
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.
 
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Every time I walk by a girl at the mall wanting to use their stupid hand soap and they ask stupid questions/flirt to do it.
 
none of my experiences have been terrible because if you ever worked retail it’s just a ****ty experience in general. So I don’t mind the terrible attitudes and general lack of courtesy from some employees. customer service sucks.
I disagree, those dudes need to be using that as practice for better jobs. I worked at a journeys when I started college. I don’t think it sucked. If you realize these places work under the burn out process you’re good. After 6 months they’re looking to replace you and you should have something new lined up. Don’t expect to work their for years. A beat up attitude doesn’t help anyone
 
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Nothing too bad
Just sales associates at "higher end" stores acting all uppity
 
To piggyback OP's T Mobile experience, I had to swap out phones at Verizon about a month ago. I picked a phone, dude goes in the back, comes out, cracks the box and starts working. About 30 seconds in, I realized he brought out a different style than what I asked for, and I tell him this. My man hits me with "Oh, sorry. But since the box has been opened, it'll be a $60 restocking fee if you exchange it." I said OK, but YOU made the mistake, so how do I have to pay a restock fee to get the phone I actually asked for? He says sorry, it's company policy. At this point I'm starting to get hot, but he's not budging, so I ask for a manager. Manager comes out and she already has her mind made up as to how this conversation is gonna go. Feeds me some BS about how that WAS the phone I asked for, and tries to put the blame back on me. Being a total smart-*** ***, talking to me like I'm dumb. I asked her to look at my account and see how long I'd been with Verizon and she deadass says "19 years. Wow, good for you. But it's still a $60 restocking fee if you want to swap this phone." Right then, I realize I'm stuck. Can't even get my old phone back without getting hit with this fee, so I just laugh in her face and tell dude to put my sht in a bag so I can leave. He walks me to the door, apologizes for messing things up, and tells me to call customer service because he's pretty sure they'll sort it out.

Call customer service the next day, and they took care of everything, including filing a detailed report about the manager for a write-up. :rofl:
 
Buying a phone/ service is a horrible experience now. No I don’t want a tv subscription or rent a center payment plans.
 
I got weirded out when a sales associate asked me "Can I help you with anything?" but maybe it because most people don't know I'm there?
 
Buying a phone/ service is a horrible experience now. No I don’t want a tv subscription or rent a center payment plans.

Yep lol. I miss when the biggest decision was whether you wanted them to plug the phone up to that box to transfer your contacts. :lol:
 
My 1st job ever was at Safeway as a bagger. After bagging up everything in plastic the customer would say "oh I wanted paper" I'd squeeze the **** out of the tomatoes when rebagging it. Lasted 2 weeks there until it was Vietnamese New Year & I called in sick. Manager said "No you have to come in!" Told him I quit! Grocery store job is something I would never do again.

When I was working at Old Navy SF & see a broke looking family I'd purposely not scan some items to let them have it for free. One of the funnest jobs I've ever had. This store is 5 or 6 stories & had fine *** girls all day.
 
none of my experiences have been terrible because if you ever worked retail it’s just a ****ty experience in general. So I don’t mind the terrible attitudes and general lack of courtesy from some employees. customer service sucks.

Retail is trash on so many levels. Retail culture in general. You got managers who treat employees who are getting paid crappy wages like trash and than they wonder why it’s constant call outs, employees who don’t give a damn and high employee turnover. You get what you pay for as an employer.

I managed a Lids at the mall close by me when I was younger. Was finessing the hell out of the company on the side. (I wouldn’t do that type of stuff now and lucky as hell I didn’t get caught)

Treated my employees real good though. I was able to instill sort of an us vs them mentality when it came to dealing with corporate and higher ups, I pretty much got them to understand that the company didn’t give a **** about me or them, we were all replaceable and to treat the job as such. The end result was they were loyal as hell to me, we were productive as hell and we all made money on the side. I knew how to change stuff in the system to make our numbers we were being judged off look good and how to control our inventory. Still friends with all of them 10 years later. When I left the company, they all left within 2 weeks of me leaving.

A few years back when I was finishing grad school. I worked at a furniture store. Was the worst job ever. Butted heads with management from day 1 mainly because the shut up, do what we say and don’t question us mentality they expected from employees wasn’t me. I got so many stories from that place. We had store meetings twice a year. At my last meeting the CEO of the company was there. We had a question/answers/concerns session with him after the meeting. I was no longer employed after that question answer session lol.
 
Watching this white woman explain why she should not be arrested after being busted shoplifting, at the Bergdorf Goodman Men's Store on 5th avenue here in NYC.

This little thing? :lol:
 
Work at a car dealership, dude walks in I greet him and ask if he needs help. He says he needs a Key so I ask of he has proof that itsi his car and offer to show him to the parts department.
This mfer starts laughing and says, "I don't walk, you go do it. I don't walk my car, I didn't come here to walk"
I'm pissed but shrug it off n I grab someone else to handle it. I over hear him laughing and saying how stupid everyone is. My manager walks out and tells him get the hell out of here and walks outside laughing and hops into an old dusty chevy.
 
Every time I walk by a girl at the mall wanting to use their stupid hand soap and they ask stupid questions/flirt to do it.
I was 18. A beautiful middle eastern woman stopped me in the middle of the mall and started up selling me on some facial scrub by flirting heavy with me.






































I walked away with my pockets $70 lighter.
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I was 18. A beautiful middle eastern woman stopped me in the middle of the mall and started up selling me on some facial scrub by flirting heavy with me.






































I walked away with my pockets $70 lighter.
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Lol, it’s always them. I refused to buy anything and then she asked if I wanted to at least leave her a tip for the time. I told her I don’t even tip strippers and laughed. She was pissed
 
Lol, it’s always them. I refused to buy anything and then she asked if I wanted to at least leave her a tip for the time. I told her I don’t even tip strippers and laughed. She was pissed
Cold blooded, but I respect the insult you gave her I would’ve said the same thing.
 
I was selling tommy bahama beach chairs one summer on the side of da road and this fine *** cougar game up in a bikini top and some shorts shorter than Kevin hart’s Legs. Them ******* was spilling over the top, hitting her in the sturdy chin every time she walked. I was like aye you need a chair and she hit me with the side eye smile and then this man’s walks in. More jacked than the rock. He catches me looking down her cleavage when she leans forward to sift through da chairs. I was like fifteen. He grabs me up by da shoulders and is like what’s good boy. And I was like them ******* and he choked me out. I woke up thinking them ******* was slapping me in da face but it was just some fat older dude with gynocomastia asking me if I was ok.
Sounds like a Chapelle show skit or something from Bevis and Butthead :rofl:
 
I used to valet at this nice hotel. Some lady got valet and says can I ride up with you in my car I gotta get high. :lol

I’m like aight cool, ended up getting blazed af with this 60 year old lady all weekend until she checked out. :hat

No she wasn’t hot, no I didn’t smash.
 
Treated my employees real good though. I was able to instill sort of an us vs them mentality when it came to dealing with corporate and higher ups, I pretty much got them to understand that the company didn’t give a **** about me or them, we were all replaceable and to treat the job as such.

I have carried this mentality with me ever since my retail days at TJ Maxx in HS. Has helped me throughout my career
 
I have carried this mentality with me ever since my retail days at TJ Maxx in HS. Has helped me throughout my career
Man this is truth. I learned how to BS people in a way most beneficial to myself working at a damn shoe store. I had nothing but practice all day. If I messed up a had someone else to try it on within 10mins. Those are the things you need to learn.

I think everyone should work retail, some sort of food/service, and childcare at some point in their lives. Changes everything
 
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