- 119
- 10
- Joined
- Feb 12, 2012
Originally Posted by AirJason
..x-post...
..so now that my Platinum pair just showed up, I can tell the story.
On Saturday morning when everyone was trying to get pairs on Tresbienshop.com (like myself) the servers quickly went down as expected. I found their Customer Service email address and shot them a two sentence email that went something like: "I'm trying to order a pair of US Size 10 Air Yeezy 2 from your website this morning, but the site is unresponsive. Please let me know if I can purchase a pair in US Size 10. Either color will do just fine. Thanks, Jason". Well, I sent the email and forgot about it. ..was on the computer all day/night until NDC tweeted the link, got lucky and got my Solar Red pair. I go to sleep happy with my Order Confirmation #.
Fast forward past the sweet dreams to Sunday morning. I check my email, and it's a response from Tresbienshop. They explained their servers melted down and that orders were being processed manually. If I wanted my pair of Size 10s, they had one Platinum Grey pair reserved for me. I Paypal'd them immediately 270.00 USD total. They sent me a shipping number yesterday and I received them today. 270.00 shipped from Sweden was less than my NDC order with overnight shipping and tax.
HUGE thank you to Tresbienshop, whose Customer Service is truly excellent.
Same exact thing happened with me. My pair will be here today