QUESTIONS ABOUT THE NEW BUY/SELL AREA? LOOK IN HERE UPDATE 8/9/12

Discussion in 'FAQ / How-Tos / General Support' started by bigj505, Jul 19, 2012.

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  1. vargas666

    vargas666

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    So since i'm a new member i'm not allowed to post a WANTED thread until I hit 300 & 3 months?
     
  2. s dubl

    s dubl Administrator

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    Nope.
     
  3. s dubl

    s dubl Administrator

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    I've relayed the message... Believe me, I want it fixed just as much as you guys.
     
  4. geraldg2309

    geraldg2309

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    ^ Good thing I came here. I was getting frustrated why I couldn't post [​IMG]  Will be looking forward to when it works again. 
     
    Last edited: Jul 19, 2013
  5. advan24r

    advan24r

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    I just surpassed 300 posts.  I've met all the other criterias.  But I can't seem to post a sale item.  I get this error: HuddlerRefViewObject:updateStatus error referencing this->Object (refid=50438186)
     
  6. s dubl

    s dubl Administrator

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    so does most others.... We're experiencing problems on the hosting sites side. They're working on it.
     
  7. HellaSteph

    HellaSteph formerly HuddlerSteph Staff Member

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    Hi guys, I'm trying to gather information to fix this issue. Mind providing me with the following information?

    1. What OS/browser are you using? Are you on iOS? On Windows? If so, please list the version of BOTH your OS and browser so I can reproduce this.
    2. What were you doing when you saw this error? Where you trying to post up a new ad? Edit/update an existing one? Did you upload a photo? The more specific steps you give me, the faster I can diagnose and fix the issue.

    Thanks!
     
  8. s dubl

    s dubl Administrator

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    Thanks Steph!
     
  9. HellaSteph

    HellaSteph formerly HuddlerSteph Staff Member

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    Sure thing!

    So, I was able to reproduce the issue. Sorry about the inconvenience to everyone who's experiencing this. We'll get this addressed right away. Thanks for your patience!
     
  10. advan24r

    advan24r

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    I used Google Chrome browser on Windows 7. Trying to create a new classified ad and uploading pictures.
     
  11. 1212theory

    1212theory

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    Steph, the problem appears in both IE and Chrome. Here's a screen shot...looks like pics just don't want to load.

    Thanks!

    [​IMG]
     
  12. geraldg2309

    geraldg2309

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    ^ Also get the same error with Firefox and Safari on my Mac.
     
  13. priceboy00

    priceboy00

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    This is an embarrassingly simple question, but where is the 'Post New Thread' button located in the Buy/Sell forum? I have finally reached my 300 posts and I am looking to begin selling but I don't see where to create my thread. Help would be greatly appreciated
     
  14. priceboy00

    priceboy00

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    Sorry! I see it now. Nevermind :smile:
     
  15. dwalk31

    dwalk31

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    I am using OSX version 10.8.4 and safari version 6.0.5
     
  16. j0rdanxiii

    j0rdanxiii

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    Having the same issues in the classified section. Subscribing for a fix to the error message.
     
  17. priceboy00

    priceboy00

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    Same here. Hopefully it gets fixed soon. I refuse to be taxed by ebay :smh:
     
  18. s dubl

    s dubl Administrator

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    Why don't you guys post your individual experience and OS/browser and other info like HuddlerSteph is asking, instead of a comment that you're having the same problem?
     
  19. j0rdanxiii

    j0rdanxiii

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    Because its the same information as the user who posted above me. Didnt realize the technician needed more browser info.

    I was attempting to create a new classified and upload 3 pictures
     
    Last edited: Jul 21, 2013
  20. s dubl

    s dubl Administrator

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    Any, and all exta info can help get this issue resolved faster.
     
  21. 1212theory

    1212theory

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    dam and here i was trying to be a smart as..

    so hopefully this helps Steph, but i thought i would check out if i can load a picture to my profile and use that picture in my listing. Turns out the picture was uploaded correctly (mint lebrons pic), but then when over to insert the html tag for the picture and submit the listing, i get this message:

    HuddlerRefViewObject:updateStatus error referencing this->Object (refid=50462529)

    If anything, hope that helps you in troubleshooting this error.

    thanks guys.
     
  22. ohmygosher

    ohmygosher Banned

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    -Windows Vista

    -Chrome and Firefox

    -Trying to post up a new ad
     
  23. ss3walkman

    ss3walkman Banned

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    I'm trying to post and I'm receiving the same error message. I'm using windows 7 and Firefox is my browser. Also received the same error message on when I tried to list on my iphone 5 as well.
     
  24. HellaSteph

    HellaSteph formerly HuddlerSteph Staff Member

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    Thanks so much guys. I really appreciate everyone being cooperative. The latest status on this bug is that I have my team aware of the inconvenience this is causing. They are diligently working on a solution. I'm afraid we are having a bit of a tough time reproducing it in our internal systems - the same system our engineers use to fix the issue so that's why it was delayed. This bug seems to be constant on NT only.

    I'll keep you guys posted as soon as we have a definite fix that is live. Again, apologizes to everyone who is affected by this bug. We will resolve this ASAP.
     
  25. ohmygosher

    ohmygosher Banned

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    It seems to be working now. I was able to create a listing and the regular "held for moderation" message came up. No longer receiving the error message.

    Big thanks to the Huddler Team. [​IMG]
     
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