Should I get a different type or adjust to the pair I have?

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Mar 28, 2019
Hi
I picked up new shoes Saturday and had tried them on at the store thinking they fit just right. But after wearing them for a few days the back of my heals are getting sore and red.. I don't buy new shoes often and this usually only happens if the back of the shoe has lost it's padding. I generally just slip my shoes on. They are WMNS Nike Air Zoom Vomero 12. Should I return them and get a different type or do I just need to break them in?


On a side note.
I was looking for running/walking shoes. More walk, then run. Also is arch support important to have?
Thank you for your time and knowledge.
Jess
 
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