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- Nov 17, 2001
Free HBO for twelve months if you are a comcast member, doesn't matter if you are new or have had anaccount for over xx years....this is just a promo they're doing. If you have HBO already.....i guess you can cancel it, then call the # and get thepromo....i wouldn't know about the last half though, since I never had HBO, and tried the following and it worked.
btw they said it may take up to 72 hours for the channel to show up, some reported that it showed up instantly so yea...
Call 1-888-865-3193 and the rep will ask you if you're calling for apromotion code you received in the mail. Say yes and give her the following code: HBO0703
then provide your information that your comcast account is hooked up to, and there you go!
it'll automatically cancel in 12 months on it's own, so you don't have to call and tell them to cancel it for you or nothing
courtesy of www.thehighestsociety.com
if you dont have a +$**+%#.com membership, feel free to PM meyour email for an invite
i didn't realize my text was in black, sorry for misleading the first few people lol
and told me to call another service, this is the 2nd liverep i chatted with immediately following the first one
update: I cwent on the livechat as some people on slickdeals has stated. The first rep I talked to was a total Jerk
and told me to call another service, this is the 2nd liverep i chatted with immediately following the first one
that is the exact transcript, and my HBO is working 100%, Renton, WA for you other NT'rs out there, good luck, have fun
btw they said it may take up to 72 hours for the channel to show up, some reported that it showed up instantly so yea...
Call 1-888-865-3193 and the rep will ask you if you're calling for apromotion code you received in the mail. Say yes and give her the following code: HBO0703
then provide your information that your comcast account is hooked up to, and there you go!
it'll automatically cancel in 12 months on it's own, so you don't have to call and tell them to cancel it for you or nothing
courtesy of www.thehighestsociety.com
if you dont have a +$**+%#.com membership, feel free to PM meyour email for an invite
i didn't realize my text was in black, sorry for misleading the first few people lol
and told me to call another service, this is the 2nd liverep i chatted with immediately following the first one
update: I cwent on the livechat as some people on slickdeals has stated. The first rep I talked to was a total Jerk
and told me to call another service, this is the 2nd liverep i chatted with immediately following the first one
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Viet > HBO won't work on my TV even though the promotion I had gotten was activated 5 days ago
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Mitchell > Hello Viet, Thank you for contacting Comcast Live Chat Support. My name is Mitchell. Please give me one moment to review your information.
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Mitchell > Hi! How are you today?
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Viet > great, and yourself?
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Mitchell > Hello Viet, I understand that your HBO is not working.
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Mitchell > I'm doing great. Thank you for asking.
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Mitchell > may I ask for your comcast account number and the last 4 digits of the account holder's SSnumber, please. Thank you.
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Viet > i do not have my comcast account on me at the moment
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Viet > i do have my SS # however
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Mitchell > Yes, that will do please.
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Viet > *** ** ****
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Mitchell > Thank you Viet.
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Mitchell > Okay, I will now check your account
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Mitchell > Viet, make sure your cable box and tv set is turn on right now
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Viet > thank you
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Viet > it is
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Mitchell > Okay. Thank you.
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Mitchell > Viet, can you please check now if it is already working.
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Viet > Yes it is working
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Mitchell > Here are the list of channels for HBO:
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Mitchell > 543 HBO2 HD* (Coming Soon) 544 HBO Signature HD* (Coming Soon) 545 HBO Family HD* (Coming Soon) 546 HBO Latino HD* (Coming Soon) 547 HBO Comedy HD* (Coming Soon) 548 HBO Zone HD* (Coming Soon) 549 HBO HD* 550 HBO East 551 HBO West 553 HBO2 555 HBO Signature 557 HBO Family 558 HBO Latino 559 HBO Comedy (Coming Soon) 560 HBO Zone
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Mitchell > Okay, great Perfect
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Mitchell > I hope I was able to help you today Viet
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Mitchell > Is there anything else that I can help you with for today?
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Viet > what you did, is the same thing as the promo yes? that it will self de-activate in 12 months?
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Mitchell > Yes, Viet.
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Mitchell > After 12 months, it will be deactivated
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Viet > That is great!
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Mitchell > Yes it is
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Viet > That will do for tonight!
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Mitchell > Okay. You may now end this chat by clicking the "END SESSION" button. Thank you so much for your time. We strive to exceed your expectations and hope that you will take a moment to complete the 3 question survey that will follow our interaction, your feedback will help us to continue improving how we serve you.
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Mitchell > I'd like to thank you for chatting with us. Comcast appreciates your business and values you as a customer. Our goal is to provide you with excellent service. Customer Support Specialists are available 24 hours a day, 7 days a week at http://www.comcastsupport.com
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Mitchell > Have a wonderful evening Viet
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Mitchell > Please do click on the END SESSION button to properly close this chat. Thank you
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Viet > thank you!
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Mitchell > Analyst has closed chat and left the roomthat is the exact transcript, and my HBO is working 100%, Renton, WA for you other NT'rs out there, good luck, have fun
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