- Joined Dec 9, 2002
I ordered this shirt online and received a totally different color. However the rep assures that it's the correct color that I received. I informed her that the color is misleading and that I should be able to return it, however, polo doesn't exchange create-your-own shirts. I'm not going to say what color I think it is or what it's supposed to be, I want your initial opinion.
Here's a pic of the shirt that I received. I called Polo again and the rep I spoke with this time was very helpful, she was apologetic for the mixup and offered me 30% off my next purchase. I even asked to speak with her supervisor to inform him of how professional she was.
The actual shirt is even darker than it appears in this pic too. IMO, it is "greener" than the one in the first pic.