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- Mar 30, 2004
I recently sold a pair of OG Aqua VIIIs on eBay. Their condition was beyond bad, and I adequately stated that in the auction. I looked over every nook and cranny of the shoes and listed each defect in the description. Here's the link to the auction:
http://www.ebay.com/itm/251047562422?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1562.l2649
I shipped the shoes to the buyer on Monday and he received them today and already left me positive feedback. However, a little while ago he emailed me and said he would like a refund because "the sole of the right shoe is completely torn off in the back, which was not described in the description at all." I'm 1000% sure that when the shoes left my house the sole was still attached. The only thing I can think of is that it had to have come off during shipping, or that while he was inspecting the already fragile shoe he somehow tore the sole off himself. I know it's only around $30, but I'm not too fond of refunding the money for something that wasn't my fault. What would you do if you were in my situation?
http://www.ebay.com/itm/251047562422?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1562.l2649
I shipped the shoes to the buyer on Monday and he received them today and already left me positive feedback. However, a little while ago he emailed me and said he would like a refund because "the sole of the right shoe is completely torn off in the back, which was not described in the description at all." I'm 1000% sure that when the shoes left my house the sole was still attached. The only thing I can think of is that it had to have come off during shipping, or that while he was inspecting the already fragile shoe he somehow tore the sole off himself. I know it's only around $30, but I'm not too fond of refunding the money for something that wasn't my fault. What would you do if you were in my situation?