Finishline is the worst online site to order from. We don't even have an online warehouse! I just cancelled 4 orders today for the Flints. We sold out our 36 pair on saturday, so I have no idea why the orders get routed to our store! Ultimately is screws you guys over because after I "no stock" the item the order goes to another store. That's why some of you have been waiting for days and it still says "processing".
It sounds like many of you have no idea how FinishLine processes your orders. Here is the process simplified.....
1. You place your order at 11:59 on Friday for the Flints.
2. The order is electronically routed to the first store with stock onhand. (store # 01 to
whatever, in numerical order.
3. Let's say that store #31 in Kalamazoo, Mi gets the order. It sits in the computer until
around 10am Saturday morning when an employee prints all the "send sales" out.
Now we can stop right there because FinishLine opened at 9am to sell them. YOu know they were all gone by 10am, so your order gets no stocked, which means it is electronically sent to the next store for possible fulfillment. Good luck with that!
You're somewhat wrong, homie. Let me clarify something for everyone.
Ever since the Jordan Bullets Swingman fiasco, Finish Line DOES NOT fulfill new releases through stores. They DO have an online warehouse. I don't know what went wrong with the Flints. This is the first new release I've seen since the Bullets Swingman to go to stores for fulfillment. Obviously, somewhere the company messed up. Too bad it was with the Flints, and not with something like the XIVs that a lot of people still have tons of sitting in their stockrooms. It is not until about a week after the release date that the order starts going to stores. Also, another thing to clear up. When you order something, it DOES NOT go in store order from #1 on down. Your order first goes to the store closest to your home that has your product. I fulfill orders all the time from people that've ordered online, and live right down the street from the store. And I've also fulfilled orders for people that live in Cali (my store is on the east coast).
Oh yeah, to the person still canceling orders for the Flints a week later, you need to check your inventory because maybe you're missing a pair. This far after the release date, everything should be accurate now. I received a bunch of orders for Flints size 7.5, because that's the only size left in my store.
BTW, if anyone wants to question my credentials and how I know this, I've been a manager with Finish Line for 4 years now.