Apple's September 12 invite hints at iPhone 5. Upgrade to iOS 6 now.

i swear google and their partners are more about innovation now than apple 

still need to get that iphone 5 tho 
 
Tim Cook admits Apple 'fell short' on iOS 6 Maps, suggests third-party alternatives


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Apple has been under fire from customers thanks to the buggy and incomplete nature of its new Maps app in iOS 6 — and now Apple's CEO Tim Cook has published an open letter in which he admits that the new app "fell short" of the company's high standards and promised that the company was "doing everything." Incredibly, Cook also spends a significant portion of his letter suggesting third-party alternative apps that customers can use "while we're improving Maps" — his suggestions include apps from Bing, Mapquest, and Waze, as well as web apps from Nokia and Google. Of course, Maps currently suggests third-party alternatives for the missing transit directions, but that's a bit different than Apple suggesting complete replacements for its new service.

Cook also noted in his letter that Apple is "doing everything we can to make Maps better," and also said that the 100 million iOS 6 users with the new Maps app will help improve the service — echoing comments that an Apple spokesperson made the day after the iOS 6 launch.

It's a fairly unprecedented move for the CEO of a major company to be suggesting third-party solutions as an alternative to its own service, and it's also uncommon for Apple to so quickly come around and admit fault for a situation like this. Back in 2007, Steve Jobs wrote an open letter apologizing to early adopters for dropping the iPhone's price after less than three months on the market, and the company offered up free cases to iPhone 4 buyers having trouble with the device's controversial antenna, but this is still a bold declaration of the failures of iOS 6's premier feature. We're hoping that the uncommonly candid Apple backs up its words with actions and is able to push an improved Maps product out to its customers soon.

The full text of Cook's statement is below.

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook

Apple’s CEO
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#iFail :smh: :smh:
 
Zzzommmgg, the maps app has flaws, I'm returning this thing right now. /s

Seriously, foh with that.
 
I don't either, I just think its hilarious that anytime apple hiccups folks act like the worlds ending. It's spam to me.
 
We should make a list of those who feel they are having battery issues. I did a restore last night and set it up as a new phone. Trying to see how long I can get out of it today.

Saw a few posters on Apple forum who have 8 hours of use with around 47% remaining... I'm jelly.
 
[COLOR=#red]Apple fans stans are in such a sad state of denial that even when the CEO admits the product is crap they still act like there is nothing wrong. I think calling y'all iSheep is highly disrespectful to those hairy little creatures that provides us wool. iBlind is a bit more appropriate :lol:

On a side note Steve Jobs would have NEVER admitted to this...he would of said that y'all were looking at it wrong. :rofl:[/COLOR]
 
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narum said:
We should make a list of those who feel they are having battery issues. I did a restore last night and set it up as a new phone. Trying to see how long I can get out of it today.

Saw a few posters on Apple forum who have 8 hours of use with around 47% remaining... I'm jelly.
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If your LTE/3G service is spotty that's going to take a toll on your battery regardless of how you calibrate it or restore it. LTE is hasn't even been fully rolled out yet and it's still hit or miss IMO.
 
ElderWatsonDiggs said:
[COLOR=#red]Apple fans stans are in such a sad state of denial that even when the CEO admits the product is crap they still act like there is nothing wrong. I think calling y'all iSheep is highly disrespectful to those hairy little creatures that provides us wool. iBlind is a bit more appropriate :lol:

On a side note Steve Jobs would have NEVER admitted to this...he would of said that y'all were looking at it wrong. :rofl:[/COLOR]
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Sad, but true
 
JayMosEnvied said:
I guess it depends what city you're in because I didn't have problems with maps. Not yet at least haha
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a lot of people are all bent outta shape over the 3D flyover stuff, that is the most useless feature ever. as long as my turn by turn works (which it has been thus far) then i'm satisfied. Steve Jobs would defintely have NEVER admitted his product was faulty, if you gonna do that Tim Cook you might as well apologize to Google Maps for ditching them
 
ElderWatsonDiggs said:
Apple fans stans are in such a sad state of denial that even when the CEO admits the product is crap they still act like there is nothing wrong. I think calling y'all iSheep is highly disrespectful to those hairy little creatures that provides us wool. iBlind is a bit more appropriate
laugh.gif

On a side note Steve Jobs would have NEVER admitted to this...he would of said that y'all were looking at it wrong.
roll.gif
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Cool story bro.

Go back to the Droid thread.
 
i don't get the whole hubbub over Apple Maps. is Apple Maps the make it or break it feature of the iPhone 5 for you people?

is the map app the deciding factor on whether you buy an iPhone or an Android phone?

c'mon, it's just a map app, do you use it every minute of every day? is it mission critical to your job? this is just crazy . . .
 
semf said:
i don't get the whole hubbub over Apple Maps. is Apple Maps the make it or break it feature of the iPhone 5 for you people?

is the map app the deciding factor on whether you buy an iPhone or an Android phone?

c'mon, it's just a map app, do you use it every minute of every day? is it mission critical to your job? this is just crazy . . .
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I don't think it's that big a deal either. I guess android/google people needed to point their fingers at something to laugh at to validate themselves (ha, ha). It's software that can be fixed even if it takes some time...
 
ExtRaOrDinaRy SwAg said:
a lot of people are all bent outta shape over the 3D flyover stuff, that is the most useless feature ever. as long as my turn by turn works (which it has been thus far) then i'm satisfied.
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This. My turn by turn works flawlessly. I don't see the point of the 3D imagining but haters gonna hate
 
Was at the mall today and decided to check out Radio Shack. They had every model in stock and even got a new shipment while we were in the store. My brother got a phone there and cancelled his order from Verizon when we got home.

It seems the people most vocal and complaining about the 3D maps in this thread are android people which is weird because they won't even use it. :rolleyes

They keep calling people sheep even though the people in this thread don't seem to be extreme apple fanboys. The fanboys are annoying but the extreme apple haters / android fanboys are annoying as well. Hypocritical to always call out fanboys when you are one yourself. Try to keep this thread douche-free and let people enjoy what they buy.
 
So I got my iPhone 5 today in 32GB BLACK. Would trading it to someone over Craigslist for an iPhone 5 32GB WHITE affect my account or anything? Or would it just be a straight up trade? Both phones are sealed in box and are for AT&T. Just wanna be safe 
ohwell.gif
.
 
Based said:
So I got my iPhone 5 today in 32GB BLACK. Would trading it to someone over Craigslist for an iPhone 5 32GB WHITE affect my account or anything? Or would it just be a straight up trade? Both phones are sealed in box and are for AT&T. Just wanna be safe :\ .
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no it will not affect your account.
 
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