Mr Dink
formerly foamposite xi
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This is why I ALWAYS opt to pick up at a FedEx or UPS store if possible. I don’t trust delivery people.
Jordan IV Military Blue - May 4, 2024
- Thread in 'Jordan Brand' Thread starter Started by j mobile,
- Start date
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I just hope the keep the leather as it was. I’ve held the SBs and I have no clue why people about that ‘leather’. Feels so rubbery.
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I’d be cool with a 89-accurate dirt magnet pair as well. Not sure I would have been in 2016.
What were they in 99?
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Nike never lets me redirect to a Fedex location; it's always restricted and requires you call them to allow it, which takes too much time and is never feasible.
AWOKEN CHARISMA
formerly monopolize
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I return infrequently; maybe 1 in 15-20 orders. Never claimed a missing item. A few years ago I bought 3 sizes of a $500 ACG goretext jacket and sent back 2 and they only processed one of them. They were in the same box from the same order. The warehouse screwed up but they said they were giving me a courtesy refund, which was complete BS. But that was Jan 2020. Honestly don't feel I've been abusive compared to stories I've heard, and I'm NOT buying as a reseller and return s**t I can't sell. But what do I know.....I asked Nike to clarify, but they're not going to respond.
Edit: Shoot...just remembered I did have a package lost a few years ago (some pants) but the tracking said it never got delivered and they easily just re-shipped.
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gotta say, the number of people stopping me on the street to ask what factory and measuring the toebox is a bit overwhelming.
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The 99 pair was a nice soft white synthetic leather. White durabuck is/was just synthetic leather whereas black durabuck is more like synthetic nubuck.
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pwguy
I would try email or chatting again. Nike gives their CS reps a surprising amount of latitude and you may get a different answer from a different rep. If not, chargeback and switch to New Balance.
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Militarys came in
airthompson
Staff member
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straight to toe
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I understand that, but again how is it Nike’s problem? I would be real angry if this happened to me and I hope it doesn’t, but clearly it isn’t happening enough for Nike to use a different vendor.
They’re responsible for the package until FedEx picks it up. Again devil’s advocate but Nike shouldn’t pay, FedEx should. If I’m paying someone to deliver something for me and they lose it it’s their responsibility. Nike should include something in their contract with FedEx for lost packages.
I’ve noticed a lot of these boutiques are adding an option for shipping insurance when you buy from them. In what world would they expect anyone to pay for an item they didn’t receive anyway?
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I always assumed the praise for the SBs came from the improved shape and tooling of the shoe, not the leather.
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10
11.5
18
Retail plus shipping
11.5
18
Retail plus shipping
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I think you're both saying similar things. Nike should take care of the customer b/c it's their relationship, but then turn around and chargeback Fedex. They CAN do that, and I'm sure do so all the time. That said, in this case, it may very well could be USPS who messed up and put it back in the outgoing pile. Their feedback was that Fedex dumps it on the counter and it can get confusing and they'll try to avoid that going forward. It's easier when Fedex tracking shows it's clearly lost in transit; when they show delivered, that's harder to point fingers. Even Fedex told me to pound sand. Realistically, any driver could easily mark as delivered and keep the package and it would be hard to prove that it wasn't some other party who swiped it. We need to use AI somehow to track these things as a real world useful tool...heh.
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Crying at expecting Fedex to make it right, they almost always open and close the "package trace investigation" same day. If the store you ordered from doesn't refund you, you're usually **** out of luck, unless you file a chargeback. Trust me, it happened to me before with a GOAT package.
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Probably won't help, that was a Nike elite service email, those are the real Nike cs team, ol chat customer service will refer you to them, when things need escalated.
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Need that 10
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I agree. I definitely don’t think Nike should be handling it the way they are with you, that is horrible customer service. As I’ve thought about this more I don’t think they should be absolved of all responsibility and you would think it would be in their own best interest to want to make you happy.
Anyways sorry to hear about this. Keep us updated and hopefully you don’t get completely screwed.
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Do they? I love my pair but the leather isn’t amazing. I will say I’ve worn them over the course of almost a year and they are barely creased.
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yup, I wish it was always available though. Sometimes is, sometimes isnt.
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Got two pairs on the shock drop for my Wife and I. I’m trying size swap my sz 12 to an 11.5.
