The Official Jordan XXXI Thread

JRButterfield said:
Just curious if you guys believe the above soliloquy will garner me any type of promo code or discount if I email it to Foot Locker? Or will I just be wasting my time?

Thanks.
Click to expand...
I'd first try to resolve by phone, then email. Good luck man, we've all got a few skeleton stories like that in the closet, and it's always a real big pain. Godspeed.
 
Love the Black and Gold... are they gonna be GR?
Or are they now done with releasing highs and it'll be just the lows?
 
^^^Those remind me of the ZKB3. 
nthat.gif
 REPPED!!
 
YROK1986 said:
Been waiting for pics of these to leak. These are the two Jordan Brand Classic colorways for the game tomorrow.
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Yep the JBC 31's for the game tomorrow. That gold colored Jumpman is a nice touch, hopefully it's metal and not some cheap plastic.

By the way, there's always two colorways for the game: 1x for East squad and 1x for the West squad.

I'll heading to the game tomorrow at the Garden. Already have my tickets in hand. Maybe I'll be able to get a few photos of the kicks but I'm sure Jordan will do a press release on them like they have in the past.

Concerning the possibility of a general release, probably not.
Jordan Brand hasn't made the JBC shoes available to the public since the 2011 release if I'm not mistaken.
 
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NikeRider said:
Concerning the possibility of a general release, probably not.
Jordan Brand hasn't made the JBC shoes available to the public since the 2011 release if I'm not mistaken.
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Yeah, I bought the 2011's. They really started making them good after that and then they don't release. :smh:
 
JRButterfield said:
I am very disappointed and exhausted from the overall process of attempting to purchase this product, the Air Jordan 31 Low "UNC." This has literally become a nightmare I do not wish to repeat on future transactions.

On March 8, 2017, I purchased four products: Air Jordan 31 Low "Cal," "Georgetown," "Michigan," & "UNC." I was charged for all four pairs of sneakers in a single transaction. I was elated at the simplicity and smoothness of this particular transaction. I guess I jinxed myself because this is where the nightmare begins...

Later the same day of March 8, I received an email from Foot Locker stating that part of my order (the Air Jordan 31 Low "UNC") would be "backordered" until March 20, 2017. Whatever that meant, I still can not say. I was not offered the option of receiving a refund. Nevertheless, I decided to wait until March 20 to see what would happen.

By March 20, I had received the Cals, Georgetowns, & Michigans, but the status of my order on Foot Locker's website stated the UNCs were still "backordered." I remained patient, but when April 5, 2017 came around and I still had heard nothing, I decided to contact Foot Locker to hopefully gain some insight into what was happening with my hard earned money ($174.71 after tax).

I initially emailed them to which I received a response from eCustomer Care the following day on April 6. They claimed that the product I inquired about was no longer available and that a refund would be issued to my account. However, the account I originally used has been closed in the meantime due to unforeseen circumstances. The transaction was conducted through PayPal, so I asked if I could just have the funds refunded to my PayPal account instead. I was told I would need to contact the Payment Verification Department at Foot Locker.

So that's what I did... After spending ten minutes explaining the situation to the person who answered the phone, I was told they would need to transfer me to a separate department for further assistance (why they couldn't tell me this before I explained the entire damn problem, I will never know). I had to listen to their predetermined telephone "song & dance" for over 45 minutes before someone else answered the phone. I have spent over an hour on the phone for the conversation to last two minutes which basically consisted of them telling me they had already refunded my $ to my PayPal account and the funds should be posted by and available within 3-5 business days.

It is now April 12. I finally received an automated email from Foot Locker telling me that the product is no longer available and that my money would be refunded (No sh*t, really?)... I also received an email from PayPal telling me that the funds were refunded to the debit card connected to the bank account which was originally used to make the purchase.

What the F...? I explicitly told Foot Locker that the original account had been closed, thus the funds would need to be put in an account that is still OPEN... Now I have to contact PayPal to most likely endure the same asinine, oblivious nature demonstrated by Foot Locker.

The kicker to all of this is that Foot Locker just had a restock with basically a FSR on all five pairs of the collegiate Air Jordan 31 Lows yesterday I believe. REALLY?? I must have some terrible karma because this sh*t doesn't seem real. I really don't wish for this nightmare to continue as I can only deal with so much ineptitude before I just feel like giving up...

It is also worth noting that not at any point during this debacle, have I been offered a future discount, promo code, or even a simple damn apology/explanation... I don't understand why I couldn't just receive a refund from the beginning, but I guess everyone likes forcing people to do things the long, relentlessly difficult way these days.

I just pray the Lord has blessed the person who answers the phone from PayPal with even a smidgen of common sense.

Please Lord!!! [emoji]128591[/emoji][emoji]127997[/emoji][emoji]128591[/emoji][emoji]127998[/emoji][emoji]128591[/emoji][emoji]127999[/emoji]
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I feel sorry for you bro. I had the same thing happen before.

Footlocker doesn't have the best customer service either when it comes to things like that.
 
JRButterfield said:
Just curious if you guys believe the above soliloquy will garner me any type of promo code or discount if I email it to Foot Locker? Or will I just be wasting my time?

Thanks.
Click to expand...

Don't waste your time or energy. FL does not give out promo codes.

Customer service is severely lacking in most large companies these days for various reasons which is outside the scope of a sneaker message board.
 
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jmikele said:
 
Your 1st post in almost 5 years.... Is your decision on purchasing based solely on this information?

Go after them if you like them. 

If you're only chasing based on resale, then I'll have you know these are going to be an extremely wide, GR release. Not worth the chase at all. 
indifferent.gif
 
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No re-seller here. I make sure I wear all the shoes I buy. Just been out of the game for awhile due to having a child, and being out of the country for work.

But next time I have a question, I'll make sure to state that before I post anything.
 
Lol weird SUV. Someone mentioned the 31 college lows are still on shelves, have you guys seen them in Nike Stores?
 
I can't wait for more low colorways to come out!! I'm hoping....

Are these player PEs made in the US? Or the usual factories overseas?
 
Black gold or grey and gold JBC are [emoji]128293[/emoji][emoji]128293[/emoji]
 
ajny88 said:
Lol weird SUV. Someone mentioned the 31 college lows are still on shelves, have you guys seen them in Nike Stores?
Click to expand...

They are not sitting as far as I know. I've seen the Michigan at Footlocker HOH but that's the only one.

.
 
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