Chase fraud protection?

cristobal

cristobal

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So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
 
So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
 
i would assume they would find a way to reimburse you. couldn't they just get with best buy and find out it wasn't you signing for whatever was bought?
 
i would assume they would find a way to reimburse you. couldn't they just get with best buy and find out it wasn't you signing for whatever was bought?
 
That's what I would figure, but I also signed the back of my card (I know, mad stupid), so they could've copied my signature fairly easy...
 
That's what I would figure, but I also signed the back of my card (I know, mad stupid), so they could've copied my signature fairly easy...
 
You probably will get your money back  . It would've been easier for you if they just  made an online purchase  to trace, but at least they spent everything at one store. 


 
 
You probably will get your money back  . It would've been easier for you if they just  made an online purchase  to trace, but at least they spent everything at one store. 


 
 
Originally Posted by cristobal

So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
Click to expand...

I work for Chase, once the transactions are no longer pending on your account, you can file a dispute and get your money back within 48 hrs.
 
Originally Posted by oidreez

For a $1200 purchase, shouldn't they have asked for ID?
Click to expand...
A lot of places dont. Swipe and then sign on that stupid screen thing. They do it at a lot of stores in the city, and stores like the Apple and whatnot. Best Buy? They could care less. 
laugh.gif
 
Originally Posted by cristobal

So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
Click to expand...

I work for Chase, once the transactions are no longer pending on your account, you can file a dispute and get your money back within 48 hrs.
 
Originally Posted by oidreez

For a $1200 purchase, shouldn't they have asked for ID?
Click to expand...
A lot of places dont. Swipe and then sign on that stupid screen thing. They do it at a lot of stores in the city, and stores like the Apple and whatnot. Best Buy? They could care less. 
laugh.gif
 
Originally Posted by Dipsetallday05

Originally Posted by cristobal

So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
Click to expand...

I work for Chase, once the transactions are no longer pending on your account, you can file a dispute and get your money back within 48 hrs.
Click to expand...
that was the worst 4 days ever for me. i went to a giants game and tried to buy a tickets to a game at the ticket machine. 3 of the 4 machines i tried were out of ticket paper but i was still charged at each one. but once i called it was fixed instantly and they said it was a common problem for me so i shouldnt be worried.
 
Originally Posted by Dipsetallday05

Originally Posted by cristobal

So I went to a bar last night, and I left my debit card on the bar by mistake. I woke up, couldn't find my card, and I checked my online banking statement. Unfortunately, my account is missing 1200 dollars, and it says the charges were from best buy. I'm assuming the person used my card as a credit card and went ham in best buy. I canceled the card and reported it to chase, but they said they have to investigate it before they reimburse me. Will I get all of my money back? I'm crazy worried!! Thanks in advance for your help!
Click to expand...

I work for Chase, once the transactions are no longer pending on your account, you can file a dispute and get your money back within 48 hrs.
Click to expand...
that was the worst 4 days ever for me. i went to a giants game and tried to buy a tickets to a game at the ticket machine. 3 of the 4 machines i tried were out of ticket paper but i was still charged at each one. but once i called it was fixed instantly and they said it was a common problem for me so i shouldnt be worried.
 
Thanks for the reassurance my dudes!! My mind has been set at ease a bit!! 
 
Thanks for the reassurance my dudes!! My mind has been set at ease a bit!! 
 
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