Computer problem

dbyrd501 · Aug 6, 2012

I was lookin for a tech thread to post this in, not sure if there is one. My computer has this msg now when i start it up: windows could not start because of an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem.

Anybody ran into this? What u do? I tried to reinstall xp from the disc but it doesnt run when i insert it. It just sits there.

rarefiedair24 · Aug 6, 2012

dbyrd501 said:
I was lookin for a tech thread to post this in, not sure if there is one. My computer has this msg now when i start it up: windows could not start because of an error in the software. Please report this problem as: load needed DLLs for kernel. Please contact your support person to report this problem.
Anybody ran into this? What u do? I tried to reinstall xp from the disc but it doesnt run when i insert it. It just sits there.

OP, 99% of the time you're getting that message because XP files are either missing or corrupt.. The other 1% is the HD took a dump and needs to be replaced..

The usual way to fix this is to start your comp from the Windows Install CD and then do a "in-place" upgrade of Windows. If your system can't detect or recognize your system you're going to have to do a complete reinstall... You may have to go into the BIOS and change the way your system starts up. Change the order so that it loads the CD drive first. GL!