1. how would you answer these questions ?
Thefirst physical sector in any bootable hard disc contains which of thefollowing?
- File structure.
- Data structure.
- MBR (Master Boot Sector)
- LBR (Logical Boot Sector)
2. What’s the difference between the command-line commandsCOPY and XCOPY?
3. An error code is displayed before the end of the POST.Is the problem hardware or software related?
- Hardware
- Software
4. Which two windows programs allow you to edit theregistry?
- Control Panel
- System Tools
- Command Prompt
- Device Manager
- The system keeps rebooting itself. Which of the following reasons could be the problem? (there may be more than one correct answer)
- Faulty Adapter Card
- Bad system board
- Bad Power Supply
- AC Power Faulty
E. All of the above
6. Howwould you make the customer’s PC go into safe mode? (there may be more than onecorrect answer)
A. Go into msconfig, selectSafe Mode from the Boot option, and restart the PC.
B. Go into the controlpanel, select Safe Mode from the Boot option, and restart the PC.
C. Restart the PC, andpress the F8 key until the Advanced Options Menu appears.
. Restart the PC, andpress the F2 key until the Advanced Options Menu appears.
7. A computer will not perform power-on self test (POST);also no lights or sounds are emitted. What should you check first?
A. Displayadaptor
B. Powersupply
C. RAM
. Motherboard
8. Youhave been dispatched to a client’s computer. You have decided that theprocessor is overheating. Which of the following steps can you take to helpwith the air flow around the processor?
A. Blowit out with compressed air
B. Removethe heat sink from the CPU
C. Placeit on a surface and covered it with old newspapers or waste paper
. Cleanoff the old thermal paste and reapply a small amount to the processor
E. Allof the above options are correct
9. Toavoid power supply hazards you must never do which of the following?(Choosetwo)
A. Disassemblethe power supply
B. Putmetal tools through the openings
C. Switchthe voltage to 220
. Puta smaller power supply in the computer +
10. Namethe two methods that are used to protect the reliability of memory.
A. Parity-Checking
B. System checking
C. ECC (error-correcting code)
D. Smart checking
11. Wheninstalling a new video card, there are three phases. What are they? Select
the bestthree answers.
A. Configuringthe BIOS for the video card being installed.
B. Physically installingthe video card.
C. Making sure the video card is in the protective anti-staticbag.
. Installing drivers forthe video card.
12. Youinstall a new video card in your system, but are not getting all the features.What would you need to do to correct the problem?
A. Rebootthe computer
B.Install the device driver
C. Take the card out and put it back in
. Call a technician
13. Youneed to upgrade a computer running Windows XP to Windows Vista. You need toverify that the upgrade will go smoothly. What should you do to determine ifthis computer can run the Vista operating system?
A. Run the Vista upgradeadvisor
B. Check the HCL for computer specifications
C. Run the checkupgradeonly program
. Run the Vista upgrade wizard
14. Youare in the process of doing an upgrade to Windows Vista. You start the processand then you cannot go any farther. Which of the following could be theproblem?
A. You are using a full version disk instead of the upgrade disk.
B. Your installation key in incorrect.
C. You don’t have enough free disk space for the installation.
. The file system is FAT32.
15. Youhave just installed an updated driver for your video card. You reboot thesystem and, for some reason, Windows will not start. What could you do to fixthis problem?
A. Press F8 at boot and select the last known good configuration
B. Select Ctrl+Alt+Del at the BIOS screen
C. Create a boot disk on a floppy disk
. Reboot the computer and hope it comes back up