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- Jun 13, 2004
KANSAS CITY, Mo. -- A Kansas City man found a racial slur printed on his receipt after returning a pair of shoes he bought over the weekend.KMBC's Marcus Moore reported that Keith Slater, 22, bought a pair of shoes from a store called Journeys. Slater later returned them after finding a cheaper pair at another store. Slater did get his money back, but it was what was printedon the receipt that he and his family found disturbing. "That makes me upset. I don't want to look at that (receipt,) that makes me so upset. Whywould you say that?" said a woman who was shown the receipt.[table][tr][td] 
[/td] [/tr][/table]"Have they been fired? I mean, this is absolutely crazy," said a man who saw the store ticket. The receipt, which shows "Cust
umb" and then the n-word, is what Slater received after returning a pair of shoes to Journeys at Oak Park Mall. "When he showed me that receipt, Icould not believe it," said Slater's mother, Linda. By the time the Slaters noticed the racial slur printed on the receipt, the store was alreadyclosed for the day. Moore reported that he went by the store, but no one would talk to him about what happened. A spokesman with Journeys corporate officewould only say that the matter is being investigated. "He couldn't believe it. I couldn't believe it. None of us got any sleep just thinking aboutit," Linda Slater said. The next day, hoping to get answers about how the words got on the receipt, the Slaters returned to the store. But they said theynever got a full explanation, only that the employee entered a generic code. "And it pulled up six or seven different choices, and the choice that she(the employee) chose was the very last choice," said Slater's father, Keith. "I really don't doubt that this is the first time it happened.I'm sure it's happened before, but this is probably the first time that somebody noticed their receipt and came back and asked about it," LindaSlater said. The Slaters said they are waiting for answers. "To me, the appropriate thing to do is to terminate the employee because it's justinappropriate for that to be there, and then to have that deleted from their system," Keith Slater said. The Slaters also filed a complaint with mallsecurity.
http://www.kmbc.com/news/17768390/detail.htmlhttp://www.kmbc.com/news/17768390/detail.htmlhttp://www.kmbc.com/news/17768390/detail.html
this happened at a local mall that i frequent. looks like i won't be shopping at journeys' anytime soon
[/td] [/tr][/table]"Have they been fired? I mean, this is absolutely crazy," said a man who saw the store ticket. The receipt, which shows "Custumb" and then the n-word, is what Slater received after returning a pair of shoes to Journeys at Oak Park Mall. "When he showed me that receipt, Icould not believe it," said Slater's mother, Linda. By the time the Slaters noticed the racial slur printed on the receipt, the store was alreadyclosed for the day. Moore reported that he went by the store, but no one would talk to him about what happened. A spokesman with Journeys corporate officewould only say that the matter is being investigated. "He couldn't believe it. I couldn't believe it. None of us got any sleep just thinking aboutit," Linda Slater said. The next day, hoping to get answers about how the words got on the receipt, the Slaters returned to the store. But they said theynever got a full explanation, only that the employee entered a generic code. "And it pulled up six or seven different choices, and the choice that she(the employee) chose was the very last choice," said Slater's father, Keith. "I really don't doubt that this is the first time it happened.I'm sure it's happened before, but this is probably the first time that somebody noticed their receipt and came back and asked about it," LindaSlater said. The Slaters said they are waiting for answers. "To me, the appropriate thing to do is to terminate the employee because it's justinappropriate for that to be there, and then to have that deleted from their system," Keith Slater said. The Slaters also filed a complaint with mallsecurity.
http://www.kmbc.com/news/17768390/detail.htmlhttp://www.kmbc.com/news/17768390/detail.htmlhttp://www.kmbc.com/news/17768390/detail.html
this happened at a local mall that i frequent. looks like i won't be shopping at journeys' anytime soon
