My UPS package was opened.....who is at fault?

[Fong$tarr]

Sup NT. I am sure a lot of guys have dealt with shady packages from buying stuff online. I ordered a lens cap from B&H Photos with next day air shipping and when I received the package when I got back from my apartment, it was opened and my lens cap was gone.

Who is at fault here? Normally UPS packages are left in a central area in my building for people to pick up but I did not advise them to place it there. Is that UPS's fault or is this something I can blame on my building manager? And also there is no recorded time that this lens cap got stolen. So can I even blame the place that I got it from or are they not at fault here? I just don't want to eat up a $50 purchase when I didn't even do anything wrong.

Thanks for the help in advance.

 

[Fong$tarr]

Sup NT. I am sure a lot of guys have dealt with shady packages from buying stuff online. I ordered a lens cap from B&H Photos with next day air shipping and when I received the package when I got back from my apartment, it was opened and my lens cap was gone.

Who is at fault here? Normally UPS packages are left in a central area in my building for people to pick up but I did not advise them to place it there. Is that UPS's fault or is this something I can blame on my building manager? And also there is no recorded time that this lens cap got stolen. So can I even blame the place that I got it from or are they not at fault here? I just don't want to eat up a $50 purchase when I didn't even do anything wrong.

Thanks for the help in advance.

 

[murkn3m]

I hate UPS i really do for doing that they did the same too me and took forever just to replace my money 

 

[murkn3m]

I hate UPS i really do for doing that they did the same too me and took forever just to replace my money 

 

[mangudai954]

I always have them hold my packages now if im not 100% sure im going to be home at the time.


Sucks man.

 

[mangudai954]

I always have them hold my packages now if im not 100% sure im going to be home at the time.


Sucks man.

 

[stillin729]

UPS will say with no sig required they are cleared of anything once the package is delivered but keep fighting them

 

[stillin729]

UPS will say with no sig required they are cleared of anything once the package is delivered but keep fighting them

 

[ohdannyboy]

I'd hate to say it, but i'm pretty sure your at fault. The other two parties did what they were supposed to...

 

[ohdannyboy]

I'd hate to say it, but i'm pretty sure your at fault. The other two parties did what they were supposed to...

 

[throwedindagame]

You, they caught you slippin fam.

Next time answer the door with a burner

 

[throwedindagame]

You, they caught you slippin fam.

Next time answer the door with a burner

 

[lb510]

I'm expecting a UPS delivery tomorrow maybe I'll just stay at home all day.

 

[lb510]

I'm expecting a UPS delivery tomorrow maybe I'll just stay at home all day.

 

[salviboy7]

Call the company that shipped you the product and let them know. They should file a claim against UPS, and possible reimbursement.

 

[salviboy7]

Call the company that shipped you the product and let them know. They should file a claim against UPS, and possible reimbursement.

 

[Fong$tarr]

Originally Posted by SalviBoy7

Call the company that shipped you the product and let them know. They should file a claim against UPS, and possible reimbursement.

That makes sense. I have to talk to my landlord first (which I know is going to be a waste of time) cause he has a camera setup in our building. If no one looks like they lifted it in building, then I guess I'll talk to the company that I ordered this piece from. I just feel like UPS is going to give me the run around and I don't even want to bother with them right now.

Thanks for all the input. This is why I hate ordering stuff online.

 

[Fong$tarr]

Originally Posted by SalviBoy7

Call the company that shipped you the product and let them know. They should file a claim against UPS, and possible reimbursement.

That makes sense. I have to talk to my landlord first (which I know is going to be a waste of time) cause he has a camera setup in our building. If no one looks like they lifted it in building, then I guess I'll talk to the company that I ordered this piece from. I just feel like UPS is going to give me the run around and I don't even want to bother with them right now.

Thanks for all the input. This is why I hate ordering stuff online.