- Jul 20, 2012
- 2,487
- 2,910
App and site still down for me smh
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What was it listed at yesterday and what Sz did you sign up for?
I see and I guess the allocation part just showed up on the main screen above the challenges?In the console it still has my name/email/shoe size but it's not showing on the page. So wouldn't worry about it, site is just unstable.
Finally able to login and mine says allocated now. It was allocated restock yesterday.Didn't have a chance to check it yesterday, 11.5 +/- a half.
I do see people on reddit saying it changed from what they had yesterday, so maybe it's still buggy.
Got it thanks for the info… but basically just says allocated it didn’t actually allow you to check out yet id imagine?No it showed in the web console where people were looking yesterday.
Got it thanks for the info… but basically just says allocated it didn’t actually allow you to check out yet id imagine?
We know the app is browned out right now. Somebody is abusing it in creative ways. We're working to restore service. Don't worry: you'll receive emails about the shoes as well as in-app notifications.
Please read below and see if any of these answer your question. If you still have a need we haven’t addressed, go ahead and reply on this thread to get our attention.
People who are allocated shoes will see announcements in-app and via email. It may take some time for them all to go out.
Here are some common things:
Post-Season Adjustments
September 5th was the last day for points for Summer Camp. You can (and should) continue participating, but the scores will temporarily reflect that day while we allocate the Mars Yard 3.0s. Your ongoing participation will continue to count toward ISRU in the future.
Excessive post-season score adjustments
We're aware that, for a substantial number of users, their score history has been reflecting an excessive number of post-season deductions. We apologize for that confusion, and assure you that we are calculating your score based on including all points for all submissions up to the end of Summer Camp on September 5th. We'll update your score on the leaderboard as soon as we can.
Submissions for days after September 6th, including streak or rank bonuses you earned after September 6th, do not count for the Mars Yard 3.0s but they do count toward your lifelong score in ISRU.
Makeup Day upload problems
Please check your app store to ensure that you have the latest update to the app (1.7.5). It may take some time to become available in all regions. You can always upload through the webinstead.
Sep 2 / Sep 3 app problems / makeup days
July and September outage-related makeup days have been sent out. You should receive an email and see a banner in-app.
Shipping
We can ship the shoes anywhere the Tom Sachs Storecan do business. You can try going to the checkout on the store for some other kind of item if you want to test your address, or if you want an estimate for shipping costs.
Hope that helps, and thanks for participating with us this summer!
