Originally Posted by MEXclusive
what position are you applying for?
When I got interviewed by them,for a Credit CSR, I was completely unprepared but i did manage to bs my way in. Took over an hour and a half with two different people.
They started off easy like why nordstroms, what are you looking for in this job , where do you see your self in 1, 5 years.
Then they got into customer service and told me to explain what it means, and give a personal example. How fast can you react to a problem again give an example.
After that they get into management. What do you think a managers role is, how it affects a team. What role would you play into the team. How well is you verbal/written communication.
Answer all the 'right' ways. Positive team and how a customer is always right and you would go outta your way to give em the Nordstoms service.
Also helps to have shopped there and read their current business model. Honestly read up their entire website their "about" .
Good luck !