NTers i need help (amazon.com related)

[nicke1z]

I bought some sunglasses on Amazon and in the ad it said they were authentic. I just got them today and they turn out to be fake. How do I go about getting a refund back? I know Amazon has that warrenty thing but im really not sure. This is my first time buying from them. Help anyone?








Update- the seller sent me an email and gave me a return address. I don't trust it though. what if I send it and he doesn't refund the money. How should I go about doing this? should I just wait and let Amazon support handle it that way be would be safer?

 

[sleepybluedemon]

Was amazon the seller or was it a third-party seller?

 

[nicke1z]

Third party seller ^

 

[nicke1z]

Help anyone?

 

[Deleted member 41114]

-

 

[xknickerbockerx]

File an A to Z with Amazon, explain the issue as detailed as possible, the seller in such case is obligated to reply within a certain time, most likely you would get refunded, dont worry about it OP, you got this.

 

[joe billionaire]

was it full fulfillment by amazon?

but talk to a rep and see what happens...never by from 3rd party its most likely fake

 

[nicke1z]

Thanks for the info guys. I just filed a claim just waiting to hear a reply. So we'll see how things go. Ill keep y'all posted.

 

[nicke1z]

Any suggestion on the update?