the thread about nothing...

Some of these calls I have no idea what these people want.
Try getting calls that's to someone else about a reminder of a procedure they have coming up out of the blue most days smh
Policies update like crazy, I'm still in my OJT and I'm so behind on all these changes. What's worse is we're like the dump of all the departments, and customers that other departments dont wanna deal with we have to try and handle.
 
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