Member Services Attendant SA II
ID 754204
Description
Under the direction of the Senior Assistant Director and the Coordinator of Informal Recreation, the Member Services Attendant will be responsible for providing assistance at all service locations within the ARC. The Member Services Attendant will have the knowledge and ability to work in all four service locations: two Information/Access Control Desk (ARC and Pavilion entrances), the Fitness Room, and the Equipment Room. Responsibilities will include general customer service, maintenance, class registrations, tours, access control at various posts, equipment and locker check-outs, court reservations, laundering and folding of towels, maintaining inventories, informal recreation set-ups, restocking of bathrooms, cleaning of areas and taking hourly counts of the building. Member Service Attendants will be the primary contact for patrons, and will be expected to provide a high level of service. In addition to the duties above, Member Service Attendants will be able to assist with the maintenance of all ARC operations.
Responsibilities
• Provide high level of customer service to patrons
• Provide tours to guests of the Activities and Recreation Center
• Provide access control at various posts
• Handle equipment and locker check-outs and court reservations
• Launder and fold towels, maintain inventory count and perform occasional set-ups
• Take hourly counts of the building
• Maintain Cleanliness in ARC and Pavilion areas
• Re-stocking paper supplies and soap supplies
• Trash pick-up and removal
• Servicing restroom and shower facilities
• Floor maintenance and spill cleanups
• Dust/web removal
• Cleaning glass and mirrors
• Other day to day custodial duties
• Event I post clean up
THIS POSITION DOES NOT INVOLVE CASH HANDLING.
