verizon be chiefin

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Jul 18, 2012
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i need to pay $91 to get a technician out here for an hour, and $45 for every half hour after that...
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once the technician does show up tell him to go home and you'll pay him $40 an hour on his time off.
 
 
a couple of my channels stopped working, and they couldnt fix it on their end, so now they need to send someone out, and i need to pay for it. can you believe that?
You are wilding if you pay a tech to come. I'd tell them to disconnect the service and go with another provider. 
 
I worked in the fios department.. Usually if channels are out, and its under your package, it's on verizons end. I don't work there anymore, but channel out is verizons issue(If your using a verizon STB and you suppose to be getting those channels), maybe your TSR Rep gave you some wrong info..

Did you decline them sending you out a new STB? And im sure he took you through all the steps to try and restore the channels..
 
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You are wilding if you pay a tech to come. I'd tell them to disconnect the service and go with another provider. 

**** yeah, you're paying for their service... and their service doesn't work... and they want you to pay them to fix it...
 
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