- Nov 6, 2007
- 2,371
- 10
sup NT i just wanted to come in here and vent a little bIT and say WTH is xbox support so sorry !!!! they suck so bad !!!!
this is what happen to me... so i have a xbox360 and i got the dreaded RROD so i send it in thinking they will fix/repair with no problem right, and they do..my replacement comes back pretty fast and i get home to hook it up cause i was excited to get a working system ... well i notice it wasnt mine right off theback cause the case had all these stickers on it but that wasnt a big deal to me. anyways i go to plug in the power and AV wires and i notice the case wasblocking the the AV port im like WTH but the case was flushly on so im damn i need to send this in case its a defect.... ( i also notice the system they sentme has HDMI on it and my first system i sent it didnt have that )
so i call in tell them what happen and they were understanding about it and they let me send it in ... so i send that system in right after thanksgiving i knowit was going to be a bit delay due to the holidays coming up but it was all good to me... so i send it in and im waitting i check me repair status and for thelongest time it kept saying it was in a repair status im like WHY when that was the replacement they sent me all they need to do it fix or replace with adifferent so i call them up literally like 20+ times in the month of decmber they really suck as far as customer support goes and as far as there internalcommuncation goes.
so finally i get this email from them saying the system i sent it was not in warrenty and thet if i wanted it to be repaired i needed to pay $120 now im sooopissed off i called them up all fired up !!! i finally talked to someone that wasnt giving me the run around and once they got caught up with wat was going onthey said it was there fault and i didnt have to pay anything and they were going to fix my concole and send it back .... this was all b4 xmas so im think coolill have my system back b4 new yrs and get some MV2 on haha !!!! nope that @#$*# doesnt come back until tomorrow ( 1/4/10). so i get home all happy and excitedlike a little kid on xmas day lol open up the package from ups to see the SAME EXITED SYSTEM THEY SENT ME AS A REPLACEMENT !!!!!!!!!
!!!!!!!!!!! and they didnt do *** to it wasnt fix or anything !!! i called them and was sooo mad that the guy i was talking to iguess didnt want to hear it so hung up on me im like whoa are you serious !!!! so i take a pair of scissors to the part thats blocking the AV port and snapthat !*+% off so i can play last night
i know that !*+% probably really did void the warrenty but oh well im over it ....
but ya i love my xbox just hate xbox xupport team.... KINDA THINKING BOUT GETTING A PS3
cliffnotes:
first system RROD
replacemt system defective
xbox trying to hustle me for $120
*@$! there support team !!!!!
this is what happen to me... so i have a xbox360 and i got the dreaded RROD so i send it in thinking they will fix/repair with no problem right, and they do..my replacement comes back pretty fast and i get home to hook it up cause i was excited to get a working system ... well i notice it wasnt mine right off theback cause the case had all these stickers on it but that wasnt a big deal to me. anyways i go to plug in the power and AV wires and i notice the case wasblocking the the AV port im like WTH but the case was flushly on so im damn i need to send this in case its a defect.... ( i also notice the system they sentme has HDMI on it and my first system i sent it didnt have that )
so i call in tell them what happen and they were understanding about it and they let me send it in ... so i send that system in right after thanksgiving i knowit was going to be a bit delay due to the holidays coming up but it was all good to me... so i send it in and im waitting i check me repair status and for thelongest time it kept saying it was in a repair status im like WHY when that was the replacement they sent me all they need to do it fix or replace with adifferent so i call them up literally like 20+ times in the month of decmber they really suck as far as customer support goes and as far as there internalcommuncation goes.
so finally i get this email from them saying the system i sent it was not in warrenty and thet if i wanted it to be repaired i needed to pay $120 now im sooopissed off i called them up all fired up !!! i finally talked to someone that wasnt giving me the run around and once they got caught up with wat was going onthey said it was there fault and i didnt have to pay anything and they were going to fix my concole and send it back .... this was all b4 xmas so im think coolill have my system back b4 new yrs and get some MV2 on haha !!!! nope that @#$*# doesnt come back until tomorrow ( 1/4/10). so i get home all happy and excitedlike a little kid on xmas day lol open up the package from ups to see the SAME EXITED SYSTEM THEY SENT ME AS A REPLACEMENT !!!!!!!!!
but ya i love my xbox just hate xbox xupport team.... KINDA THINKING BOUT GETTING A PS3
cliffnotes:
first system RROD
replacemt system defective
xbox trying to hustle me for $120
*@$! there support team !!!!!
