- Apr 5, 2012
- 4,119
- 5,090
Moved into a new spot and got the x1 cable tv service from Comcast. The HD looks bad/shaky/blurry. What gives?
Xfinity X1 low quality?
- Thread in 'General' Thread starter Started by moderndarwin,
- Start date
- Jan 17, 2009
- 36,490
- 51,020
Comcast HD is just trash in general
- Apr 5, 2012
- 4,119
- 5,090
Not many more options in this spot besides at&t
- Feb 19, 2013
- 17,790
- 9,640
I have it no problems other that the price 225 a month :x
- Sep 10, 2004
- 1,717
- 1,749
No problems with Comcast in the bay.
- Oct 31, 2009
- 29,474
- 12,702
I have Xfinity internet and it is trash, I need to move somewhere where I can get a better ISP
- Sep 10, 2005
- 9,242
- 3,010
No issues with them in NoVa. They raised my rates without telling me, but it was my fault for not paying attention to the fine print. I had started with a teaser rate, didn't notice the asterisk.
- Dec 28, 2004
- 18,903
- 1,184
I will support nothing comcast related for the rest of my life. don't care about their rebranding efforts and trying to pass themselves off as xfinitiy.
horrible customer service.
horrible customer service.
- Oct 24, 2010
- 95,271
- 34,508
Might be your TV or fault box/wires
I'd call them up
And agree with above, worst customer service ever but the services they provide the tv and internet are top notch but expensive as hell
I'd call them up
And agree with above, worst customer service ever but the services they provide the tv and internet are top notch but expensive as hell
- Jul 22, 2012
- 39,935
- 38,531
I'm sure you already checked, but have you tested out the HDMI cable with another to see if that's causing the issue? Or maybe the resolution settings?
I don't think I could go back to Comcast after Verizon Fios. This internet is awesome lol.
I don't think I could go back to Comcast after Verizon Fios. This internet is awesome lol.
- Dec 4, 2016
- 1,886
- 4,739
I had an issue with mine for the longest time where my X1 box would cut out audio to my TV. I tried hard resets, new HDMI cables, and I eventually cut my cable altogether after they jacked my rate up. I hate Comcast with a passion.
- Oct 18, 2017
- 2,871
- 6,597
X1 boxes are slow and laggy. HD takes a dump at times too, especially when streaming with their Netflix app.
- Apr 5, 2012
- 4,119
- 5,090
I actually get great customer service from their tech people and everyone I've dealt with thus far. Rates are crazy but getting 100 Mbps, internet cable router with wifi, 2 X1 boxes for $130 all in isn't that bad I guess.
Anyways, got the tech coming out tomorrow to look into it. I've tried switching everything and the HD still looks very mediocre and not to the usual HD standard.
If it doesn't work I'll try getting the old box and testing that out I guess.
Anyways, got the tech coming out tomorrow to look into it. I've tried switching everything and the HD still looks very mediocre and not to the usual HD standard.
If it doesn't work I'll try getting the old box and testing that out I guess.
Last edited:
- Oct 24, 2010
- 95,271
- 34,508
how many channels do you have and location? sounds pretty cheap but I assume you're under the new customer 2 year contract deals. after that your prices gonna go UP!
- Jun 2, 2013
- 1,304
- 578
- Jul 18, 2012
- 8,837
- 4,740
yes anything coming from Comcast is garbage...
CrownRoyalDaddy
formerly tdoggy57
- Nov 12, 2015
- 4,730
- 2,988
I'm in a similar situation. Just moved into a spot where I'm required to have Comcast. After dealing with their HORRIBLE CS and getting everything set up I feel like my picture could be better on regular HD channels like ESPN.
I am on a brand new Samsung KS8000 so the TV shouldn't be the problem.
Internet is sus at times too but overall its been ok. Not the Fios I'm coming from though
- Sep 16, 2010
- 5,654
- 8,633
I feel like Xfinity/Comcast is going to get a class action suit down the line, so many people I know are complaining about their rates and customer service. That's why I have fios, set price for 2 years and the quality is much better on the HD and internet speed.
- Sep 25, 2004
- 10,012
- 1,950
They tryna take advantage now.watch when they sink once people don't need their Internet few years down the line
Last edited:
- Oct 24, 2010
- 95,271
- 34,508
they've been doing this for YEARS
til October 2016 my family has been with Comcast before they were even named Comcast
we had enough. we never had complaints, we didn't have the highest package but we had everything we needed, 85% of the channels they offer, 50 or 75mpbs internet and phone service and our bill was :x :x and only going $10-20 up every single January.
they keep coming to my house on a weekly basis asking us to come back, I actually would at the current 2 year rate but Direct TV aint gonna let us out for free.
side note. **** direct tv, they promised us a $200 gift card for switching. still never got it and claimed we weren't eligible and that didn't even exist at the time we signed up for the service
