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- Joined
- Aug 15, 2004
I took my car to Midas for an oil change last week and these fools forgot to out back the oil cap on. smh
I drove the car back home and when I parked I immediately saw smoke including some strange noises I haven't heard before the oil change was done. I called Midas back and told them what had happened. I told them that they left the oil cap off and now my car makes stranger noises. They told me to come back which I did.
The manager right away started cleaning out the engine and other stuff under the hood. He then told me he'll meet me inside the shop as he told his workers to take the car in. After they redid my oil change, the manager told me that my belts needed to be changed. I was there thinking this guy was trying to pull a fast one on me.
However, I thought my belts needed to be change anyway so I told them go ahead after he offered me some "discount." I was expecting to get a refund from the oil change but never did. After hours of waiting, they got done and my car still making some noises and also one of the pulleys are wobbling. I test drive the car and wasn't satisfied with the work and the service. I talk to the manager and demanded refund. We argued for a minute and he offered me store credit for future service. I almost laid my hands on dude but I kept my composure. He kept telling me to leave or bring back the car so he can take a look at it. At this point I wasn't having none of it.
I went home and called their local office only to get reconnected with the store manager over the phone. haha We argued some more and it's pretty much the same story.
I filed a complaint with BAR (Bureau of Automotive Repair) and I just got the conformation letter from them today.
So yeah, don't take your car to Midas.
vent ends.
haha
I drove the car back home and when I parked I immediately saw smoke including some strange noises I haven't heard before the oil change was done. I called Midas back and told them what had happened. I told them that they left the oil cap off and now my car makes stranger noises. They told me to come back which I did.
The manager right away started cleaning out the engine and other stuff under the hood. He then told me he'll meet me inside the shop as he told his workers to take the car in. After they redid my oil change, the manager told me that my belts needed to be changed. I was there thinking this guy was trying to pull a fast one on me.
However, I thought my belts needed to be change anyway so I told them go ahead after he offered me some "discount." I was expecting to get a refund from the oil change but never did. After hours of waiting, they got done and my car still making some noises and also one of the pulleys are wobbling. I test drive the car and wasn't satisfied with the work and the service. I talk to the manager and demanded refund. We argued for a minute and he offered me store credit for future service. I almost laid my hands on dude but I kept my composure. He kept telling me to leave or bring back the car so he can take a look at it. At this point I wasn't having none of it.
I went home and called their local office only to get reconnected with the store manager over the phone. haha We argued some more and it's pretty much the same story.
I filed a complaint with BAR (Bureau of Automotive Repair) and I just got the conformation letter from them today.
So yeah, don't take your car to Midas.
vent ends.
haha
