Boycott tmobile....

[larrydavidswag]

since i got the HD2 on release date last year....ive had nothing but headaches.

the phone should have been recalled. ive had 4 of them...every update they release....phone is still trash.

ever since i resigned my contract to get the hd2 last year, my service has been BASURA

i can have full 3g coverage, tweet something, and without moving all my service is dropped...

the day i got the phone, the store rep didnt activate my data plan, so i had no data the first two weeks...

i called to complain, guess what they offered me? 5 dollars off my 100 dollar bill (which was 55 before with a sidekick)

last time i got a replacement, my moms threw it in a USPS box on accident (instead of UPS)

so i call in worried imma be charged. the rep tells me i have something like 100+ days before im charged or something so i shouldnt worry.

this last time i had to send a replacement in, i got kicked out my crib and had car problems, so the phone was very low on my list or priorities...

i sent it in...late as hell...but i sent it in nonetheless

now theyre saying 60 days.

i will be good and goddamned if i pay 450 for an HD2 i dont even have in my possession.

in fact, im so fed up with tmobile, they wont see another cent from me.

they used to be so on point, too...

imma go into a store and make a scene as a last ditch effort....

i told the last rep they aint gonna see a penny from me, imma just sign a contract with somebody, ANYBODY, else...


yall got any stories or comments?

yall wanna help me troll tmobile somehow?

i wanna lead a campaign against them, guerilla style....

i KNOW there are a TON of NTers with #$*#@* $@! HD2s.....if you havent gotten rid of them by now...

 

[larrydavidswag]

since i got the HD2 on release date last year....ive had nothing but headaches.

the phone should have been recalled. ive had 4 of them...every update they release....phone is still trash.

ever since i resigned my contract to get the hd2 last year, my service has been BASURA

i can have full 3g coverage, tweet something, and without moving all my service is dropped...

the day i got the phone, the store rep didnt activate my data plan, so i had no data the first two weeks...

i called to complain, guess what they offered me? 5 dollars off my 100 dollar bill (which was 55 before with a sidekick)

last time i got a replacement, my moms threw it in a USPS box on accident (instead of UPS)

so i call in worried imma be charged. the rep tells me i have something like 100+ days before im charged or something so i shouldnt worry.

this last time i had to send a replacement in, i got kicked out my crib and had car problems, so the phone was very low on my list or priorities...

i sent it in...late as hell...but i sent it in nonetheless

now theyre saying 60 days.

i will be good and goddamned if i pay 450 for an HD2 i dont even have in my possession.

in fact, im so fed up with tmobile, they wont see another cent from me.

they used to be so on point, too...

imma go into a store and make a scene as a last ditch effort....

i told the last rep they aint gonna see a penny from me, imma just sign a contract with somebody, ANYBODY, else...


yall got any stories or comments?

yall wanna help me troll tmobile somehow?

i wanna lead a campaign against them, guerilla style....

i KNOW there are a TON of NTers with #$*#@* $@! HD2s.....if you havent gotten rid of them by now...

 

[dunksnjordans1992]

they want to charge me 500$ + the phone and to start the plan!.. %$#% t-mobile

 

[dunksnjordans1992]

they want to charge me 500$ + the phone and to start the plan!.. %$#% t-mobile

 

[jayhood23]

I got Sprint, pretty decent

 

[jayhood23]

I got Sprint, pretty decent

 

[tego calderon el abayarde]

Still using the same HD2 since I got it

. Ran into a few issues but its all gucci now

 

[tego calderon el abayarde]

Still using the same HD2 since I got it

. Ran into a few issues but its all gucci now

 

[manny1]

i haven't had a single problem with them since I've been with them and I've had service with them since 2000

 

[thedeek]

Boycott Tmobile? But my Sidekick hasn't really given me problems so far.

 

[manny1]

i haven't had a single problem with them since I've been with them and I've had service with them since 2000

 

[thedeek]

Boycott Tmobile? But my Sidekick hasn't really given me problems so far.

 

[h01yshnik3s]

i hav my blackberry and have never had a problem except when i had the side kick 3 back in the day.

 

[h01yshnik3s]

i hav my blackberry and have never had a problem except when i had the side kick 3 back in the day.

 

[xanadu one]

causing a scene at a store is useless.

you want results you need to stick t corporate.

 

[xanadu one]

causing a scene at a store is useless.

you want results you need to stick t corporate.

 

[jayz2001]

Shouldnt have purchased the HD2 in the first place and its your fault if you "mom" sent the phone back wrong should have done it yourself.

To help you with your problem, if you sent the phone I hope you got a tracking number just call and ask them to file a handset research form and give them the tracking number. Takes up to 11 days for research to complete.

If your plan is to go to a store and make a scene your not going to get helped properly and someone will record you acting a fool and twitvid/youtube it.

 

[jayz2001]

Shouldnt have purchased the HD2 in the first place and its your fault if you "mom" sent the phone back wrong should have done it yourself.

To help you with your problem, if you sent the phone I hope you got a tracking number just call and ask them to file a handset research form and give them the tracking number. Takes up to 11 days for research to complete.

If your plan is to go to a store and make a scene your not going to get helped properly and someone will record you acting a fool and twitvid/youtube it.

 

[larrydavidswag]

Originally Posted by manny1

i haven't had a single problem with them since I've been with them and I've had service with them since 2000

man, my service is AWFUL....literally drops monemt to moment without me moving a muscle...

the HD2 is trash.

if you have an HD2 and it hasnt given you a problem, you dont use your phone alot....

you could prolly get by using a nokia flip phone...

if i get more than 100 text messages, the phone hard resets itself.

they havent offered me any sort of compensation for my phone hard resetting itsself....and this is my third hd2 that did that...

the sense and windows 7 OSs are beyond garbage. Noone who owns a stock hd2 can tell me otherwise. i actually ended up turning sense OFF....

im bout to roll up in one of these stores, in person, and let em have it.

i BET they tell me i have to call in...

anytime you owe money on your account, you wait for hours on hold

anytime your account is current, they give you a "call back" option and you talk to someone within minutes...

if they don't credit me at least the amount of the replacement phone for horrible service and defective phones, since they cant drop the equipment charge, im outie....

i'd much rather pay revol.


  

Originally Posted by JayZ2001

Shouldnt have purchased the HD2 in the first place and its your fault if you "mom" sent the phone back wrong should have done it yourself. 


  

, don't come back. (you work for these clowns or something, boy?)


 i copped the HD2 off of NT's reccomendation....

ftr, not that ineed to explain anything to you, but, when i called in and told them "my moms put it in a USPS box on accident, help" they told me i have like 120 days before im charged...i wasnt charged for that one. i dont know when it got to tmobile, but it certainly was before 120 days and it certainly was never charged to my account.


the time in question; i called to say "give me another phone. im done with the hd2...it hard reset itsself again for the 3rd time and im done. i need another phone" they go "well, we have to troubleshoot it and send you a replacement FIRST"....SO I DIDNT EVEN WANT THE REPLACEMENT.

i already admitted the lateness of the phone was my fault. i didnt send it back in 7 days. but i was under the impression, because i was told by a rep, that there is like a 120 day window before they charge my account....

now they're saying they cant review conversations.....they only record it for "quality purposes"

so i go "well, the quality was questionable. review the quality of the call"

"unfortunately, i cant do that, sir"

in fact, if it was 7 days or even 60 like they claim, i wouldnt be getting the charge on my MARCH bill...seeing how 60 days after OCTOBER is DECEMEBER.....the charge should have been on my january bill if anything...

also, no time during the 5 calls ive held with tmobile in FEB......6 i had in JAN....3 i had in NOV did anyone once say "you know we didnt get that phone in yet" or "wow, you missed the 60 day window, youre about to be charged"......no, it randomly popped up on my MARCH bill....outside of 7 AND 60 day windows......

you want results you need to stick t corporate.
man, !+!% them too. i had text messages on my phone that i wanted to use as evidence in a small claims court case...

they told me 5 different things

first, i needed the police to call it in

THEN i needed an affidavit.....

THEN i needed an attorney to request it on official letter head...

no wait, i told the story wrong, FIRST they DENIED THAT THEY EVEN KEEP THE DATA

"we dont have that information"

if i was texting kiddie porn to someone, they would introduce it in the court of law...

if i killed somebody and texted "job done" to my boss, they would introuce it in the court of law...

they kept saying "how do we know you arent a jealous husband trying to see your wife's cellphone records?"

total @%#%%%! jokes.

you prideful tmobile reps can defend em all you want.

 

[larrydavidswag]

Originally Posted by manny1

i haven't had a single problem with them since I've been with them and I've had service with them since 2000

man, my service is AWFUL....literally drops monemt to moment without me moving a muscle...

the HD2 is trash.

if you have an HD2 and it hasnt given you a problem, you dont use your phone alot....

you could prolly get by using a nokia flip phone...

if i get more than 100 text messages, the phone hard resets itself.

they havent offered me any sort of compensation for my phone hard resetting itsself....and this is my third hd2 that did that...

the sense and windows 7 OSs are beyond garbage. Noone who owns a stock hd2 can tell me otherwise. i actually ended up turning sense OFF....

im bout to roll up in one of these stores, in person, and let em have it.

i BET they tell me i have to call in...

anytime you owe money on your account, you wait for hours on hold

anytime your account is current, they give you a "call back" option and you talk to someone within minutes...

if they don't credit me at least the amount of the replacement phone for horrible service and defective phones, since they cant drop the equipment charge, im outie....

i'd much rather pay revol.


  

Originally Posted by JayZ2001

Shouldnt have purchased the HD2 in the first place and its your fault if you "mom" sent the phone back wrong should have done it yourself. 


  

, don't come back. (you work for these clowns or something, boy?)


 i copped the HD2 off of NT's reccomendation....

ftr, not that ineed to explain anything to you, but, when i called in and told them "my moms put it in a USPS box on accident, help" they told me i have like 120 days before im charged...i wasnt charged for that one. i dont know when it got to tmobile, but it certainly was before 120 days and it certainly was never charged to my account.


the time in question; i called to say "give me another phone. im done with the hd2...it hard reset itsself again for the 3rd time and im done. i need another phone" they go "well, we have to troubleshoot it and send you a replacement FIRST"....SO I DIDNT EVEN WANT THE REPLACEMENT.

i already admitted the lateness of the phone was my fault. i didnt send it back in 7 days. but i was under the impression, because i was told by a rep, that there is like a 120 day window before they charge my account....

now they're saying they cant review conversations.....they only record it for "quality purposes"

so i go "well, the quality was questionable. review the quality of the call"

"unfortunately, i cant do that, sir"

in fact, if it was 7 days or even 60 like they claim, i wouldnt be getting the charge on my MARCH bill...seeing how 60 days after OCTOBER is DECEMEBER.....the charge should have been on my january bill if anything...

also, no time during the 5 calls ive held with tmobile in FEB......6 i had in JAN....3 i had in NOV did anyone once say "you know we didnt get that phone in yet" or "wow, you missed the 60 day window, youre about to be charged"......no, it randomly popped up on my MARCH bill....outside of 7 AND 60 day windows......

you want results you need to stick t corporate.
man, !+!% them too. i had text messages on my phone that i wanted to use as evidence in a small claims court case...

they told me 5 different things

first, i needed the police to call it in

THEN i needed an affidavit.....

THEN i needed an attorney to request it on official letter head...

no wait, i told the story wrong, FIRST they DENIED THAT THEY EVEN KEEP THE DATA

"we dont have that information"

if i was texting kiddie porn to someone, they would introduce it in the court of law...

if i killed somebody and texted "job done" to my boss, they would introuce it in the court of law...

they kept saying "how do we know you arent a jealous husband trying to see your wife's cellphone records?"

total @%#%%%! jokes.

you prideful tmobile reps can defend em all you want.

 

[supermanblue79]

 

[supermanblue79]

 

[mo matik]

I had tmobile since 02.

Just switched last month to Verizon. Service is amazing.

I've always had good experience with Tmobile's customer service though. That's pretty much what kept me there for so long.

 

[mo matik]

I had tmobile since 02.

Just switched last month to Verizon. Service is amazing.

I've always had good experience with Tmobile's customer service though. That's pretty much what kept me there for so long.

 

[larrydavidswag]

Originally Posted by Mo Matik

I had tmobile since 02.

Just switched last month to Verizon. Service is amazing.

I've always had good experience with Tmobile's customer service though. That's pretty much what kept me there for so long.

i been with em since 03.

im telling you, ever since i signed a contract (i had been out of contract since like 03)

the service and reception has been NIGHT AND DAY

beforehand? i woulda gotten MONTHS credited if my sidekick was acting up like this....

now? i cant even get off hold to talk to someone....