Comcast Internet help...

[dabottom305]

I'm tired of trying to track down my hookup whenever my internet goes down. I'm looking purchase internet now and my only choices that I'm aware of is Comcast and AT&T. I only need to stream movies/music/play games.

- How much are you paying for internet?

- Are you getting exactly what you paid for? Is the internet really capped at the mbps purchased?

- Is there a way to flat out buy the service at a lower price rather than getting it at a promo and it increasing after 6 months?

- Anyone else in S. Fla using a company other than Comcast & ATT?

I had a Comcast employee tell me that there was no point in getting an expensive package when the cheapest package will probably give you more mbps than what's advertised.

Thanks.

 

[ohmygosher]

Avoid AT&T at all costs. It's either hit or miss with them. For us, it was miss. Service would cut off at least 30 times a day. Absolutely horrible.

Switched over to Comcast, and I have absolutely no complaints. I pay for 15MBs, but we get around 25MBs.

 

[dabottom305]

Avoid AT&T at all costs. It's either hit or miss with them. For us, it was miss. Service would cut off at least 30 times a day. Absolutely horrible.

Switched over to Comcast, and I have absolutely no complaints. I pay for 15MBs, but we get around 25MBs.

I had them once but I hated them.

My hookup gave me a modem that got 19mb down download and 16mb upload. There's no way for me to figure out exactly what package I would've been getting since it wasn't legit.

 

[ohmygosher]

Yea, they won't have anything like that available. I bundled up with phone and cable and pay $185 a month.

You should be able to get a decent Internet speed for around $40 a month.

 

[mangudai954]

I had a Comcast employee tell me that there was no point in getting an expensive package when the cheapest package will probably give you more mbps than what's advertised.

Thanks.

I agree with them. Unless you're someone who's downloading 1080p movies/tv shows daily or every other day its not that serious.

I say get the 6down/1 up.

 

[joepac12]

Comcast over here. Rarely any problems

 

[dakingii]

Try to find a limited time deal.

I have AT&T and im paying $29.99 a month for 12 months. Planning on canceling it when the promotion is over though.

 

[mangudai954]

Try to find a limited time deal.

I have AT&T and im paying $29.99 a month for 12 months. Planning on canceling it when the promotion is over there

They may just extend it if you threaten to cancel.

 

[dabottom305]

Yea, they won't have anything like that available. I bundled up with phone and cable and pay $185 a month.

:x That ain't right. They're robbing customers.

I had a Comcast employee tell me that there was no point in getting an expensive package when the cheapest package will probably give you more mbps than what's advertised.

Thanks.

I agree with them. Unless you're someone who's downloading 1080p movies/tv shows daily or every other day its not that serious.

I say get the 6down/1 up.

The Starter bundle is about $50+ tax.

I'm thinking I can do the Performance for $29.99 for 6 months. Those fine print details is where they get folks.

"Offer ends 9/30/13, and is limited to new residential customers. Not all services and features available in all areas. Limited to Performance Internet service to a single outlet. After first 6 months, monthly service charge goes to $49.99 for months 7-12. After 12 months, or if any service is cancelled or downgraded, regular charges apply. Comcast’s current monthly service charge for Performance ranges from $42.95 to $64.95, and may vary depending on your area and other Comcast services subscribed to, if any. Equipment, installation and taxes extra. May not be combined with other offers. Actual speeds vary and are not guaranteed."

Does this mean if after a year if I don't make any changes it will remain $49.99?

 

[mangudai954]

If I understand it correctly it can potentially change again in price after a year.

After 12 months, or if any service is cancelled or downgraded, regular charges apply. Comcast’s current monthly service charge for Performance ranges from $42.95 to $64.95, and may vary depending on your area and other Comcast services subscribed to, if any. Equipment, installation and taxes extra.

 

[rillo561]

Comcast here, I also had a hacked modem for a while there so I feel your pain. I get good speeds but their price gouging is terrible and I know a few people who had AT&T and they hated it, so they went back to Comcast despite the price increase.

Comcast is a overall ****** company but there's no competition here so you're pretty much stuck. Do yourself a favor and purchase a modem DOCSIS3.0 and save yourself some cash. I've had some outages but nothing too serious, however it's frustrating when it happens because the customer service is a joke.

 

[dabottom305]

If I understand it correctly it can potentially change again in price after a year.

After 12 months, or if any service is cancelled or downgraded, regular charges apply. Comcast’s current monthly service charge for Performance ranges from $42.95 to $64.95, and may vary depending on your area and other Comcast services subscribed to, if any. Equipment, installation and taxes extra.

Man, I'm almost done with school hopefully I can afford it if the price slightly increases. lol

Comcast here, I also had a hacked modem for a while there so I feel your pain. I get good speeds but their price gouging is terrible and I know a few people who had AT&T and they hated it, so they went back to Comcast despite the price increase.

Comcast is a overall ****** company but there's no competition here so you're pretty much stuck. Do yourself a favor and purchase a modem DOCSIS3.0 and save yourself some cash. I've had some outages but nothing too serious, however it's frustrating when it happens because the customer service is a joke.

Good looking out. I was wondering what was a good modem that would be compatible. I know it saves you $ since you wont have to rent from them. Which bundle do you have?

 

[nflowshoe]

I'm in Spacecoast Fl. Most people around here has Brighthouse cable/Internet. Alot of apartments around here offer free cable so all you have to do is pay for Internet.

 

[rillo561]

Man, I'm almost done with school hopefully I can afford it if the price slightly increases. lol
Good looking out. I was wondering what was a good modem that would be compatible. I know it saves you $ since you wont have to rent from them. Which bundle do you have?

I have the 25Mbps I bought a Motorola surfboard modem from Best Buy for like $75 just make sure it's DOCSIS3.0 compatible and you should be good to go.

 

[dathbgboy]

Comcast over this way, I pay $75/mo. for internet alone the area I live in isn't part of the city so we don't get the same deals since this area is franchised.

 

[dabottom305]

Man, I'm almost done with school hopefully I can afford it if the price slightly increases. lol
Good looking out. I was wondering what was a good modem that would be compatible. I know it saves you $ since you wont have to rent from them. Which bundle do you have?

I have the 25Mbps I bought a Motorola surfboard modem from Best Buy for like $75 just make sure it's DOCSIS3.0 compatible and you should be good to go.

Thanks man. I'll be taking advantage of this in a few weeks.

 

[dabottom305]

Comcast over this way, I pay $75/mo. for internet alone the area I live in isn't part of the city so we don't get the same deals since this area is franchised.

No other companies around?

 

[black2dafuture]

COMCAST EMPLOYEE HERE! NO I DONT POST MUCH BUT SAW YOUR POST AND SAID F-IT ILL REPLY>>FIRST TO OP>>IT ALL DEPENDS ON YOUR SIGNAL AND SPEED>>WITHOUT KNOWING WHAT PLAN YOUR ON>>I CAN ONLY ASSUME THAT YOU HAVE THE PERFORMANCE 25MPS (IF NOT LET ME KNOW)>MAKE SURE THAT IF YOU USING WIFI THE ROUTER IS WITHIN A DECENT REACH OF YOU CPU OR 360 ECT>>NOW IF YOU ARE USING IT BY YOURSELF THEN THE 25MPS SHOULD BE ENOUGH FOR 1-2 USERS WITH WIFI>>IF YOU GOT YOU, YOUR NEIGHBOR AND THEIR 6 KIDS ON YOUR WIFI THEN YEA YOU GONNA RUN INTO SOME PROBLEMS BRAH 

>>IF YOU DO HAVE 3-5 USERS YOU WANNA UPGRADE THAT SPEED TO BLAST 50MPS>>MAKE SURE ALSO IF YOU ARE RENTING THAT MODEM TO CALL AND MAKE SURE ITS THE NEWEST ONE THAT WE HAVE>>NO NEED TO RENT OLD GEAR>>FAST FORWARD TO THE MONEY>>HONESTLY IF YOU HAVE JUST INTERNET YOU SHUDNT BE PAYING MORE THEN 40 BUCKS FOR THE 25MPS  AND 50 FOR THE BLAST>>IT REQUIRES YOU TO STAY ON YOU BILL BECAUSE WE WILL CHANGE IT WITH NO NOTICE TO YOU BECASUE THATS JUST THE WAY IT IS

!! BUT IF YOU STAY ON THE HUSSLE AND CALL US ONCE YOU SEE THAT SPIKE WE CAN DO SOMETHING FOR YA!! IMPORTANT!!! BEING POLITE TO THAT REP ON THE PHONE WILL GET YOU A LOOOONG WAY!! AND ALWAYS MAKE SURE YOU TALKING TO SOMEONE IN THE STATES. I KNOW I GLAZED OVER THINGS AND FOR THE REST OF MY NT BROTHAS OUT THERE IF YOU HAVE ANY Q&A  LET ME KNOW I WONT HOLD BACK>>ILL FREE ALL MY SONS

SORRY FOR TYPOS OR ANYTHING ELSE THAT NT DOEST LIKE HAHAHA

 

[dabottom305]

Great advice homie! Just me & my sister and she barely streams so 25 will def be enough.

I used to work for Tmobile so I know all about talking to reps .

 

[ohmygosher]

Can you save me money on the Mayweather/Canelo fight?