Information Technology (IT)

[Ricky D]

Anybody in here take CASP recently? I got about a year left on my Sec+ and would rather just get CASP than to pay to renew Sec+

 

[spiderjericho]

^^^Not I. Took it in 2012 and 2017 (after I let it expire by not doing the CEUs).

I think it's a cool cert from a cyber engineering stand point. Definitely more technical than CISSP. Probably not as technical as say CCIE Security or being a SANs Master.

 

[Ricky D]

^^^Not I. Took it in 2012 and 2017 (after I let it expire by not doing the CEUs).

I think it's a cool cert from a cyber engineering stand point. Definitely more technical than CISSP. Probably not as technical as say CCIE Security or being a SANs Master.

Thanks for that! I didn’t know that. I thought CISSP was supposed to be the holy grail of security. Unfortunately a friend of mine just told me he failed his CISSP after studying for 5 months.

That said, I’ll get to CASP+ but I’m going to stop procrastinating and knock out CCNA on this Korea rotation. I started the Jeremy IT Labs last night and will watch one or two videos per day.

 

[spiderjericho]

There’s a lot of confusion in CISSP.

Props to them for marketing it as the gold standard in cybersecurity certifications. It’s not. Great for management or general practitioners.

Personally, I respect the SANs and offensive security higher.

Honestly, certifications can be a cottage industry and most of them are used mostly for the DoD (I’m just referring to 8570 for the cybersecurity side).

Best thing is to do a search for the cert on one of these hiring/social media websites.

Coursera Top 10 Cybersecurity Certifications

The top ones according to the above are CISSP and security+.

 

[Beruseruku Desu]

everyone is saying IT is getting oversaturated and the job market is even harder now...

thoughts?

I know for 1 thing, the days of having a certification being the ticket to getting a better job is pretty much gone now.

certs are still worth it though to have a edge over your competition. but low level certs are becoming oversaturated. I need to hurry up and get my CCNP

 

[kickvicisous]

Everyone is underpaid and companies aren't meeting realistic compensation rates for new roles. Feel like I've priced myself out of a few roles.

Some of these jobs postings seem fake as hell or straight up fraud

 

[MakeNTGreatAgain]

There’s a lot of confusion in CISSP.

Props to them for marketing it as the gold standard in cybersecurity certifications. It’s not. Great for management or general practitioners.

Personally, I respect the SANs and offensive security higher.

Honestly, certifications can be a cottage industry and most of them are used mostly for the DoD (I’m just referring to 8570 for the cybersecurity side).

Best thing is to do a search for the cert on one of these hiring/social media websites.

Coursera Top 10 Cybersecurity Certifications

The top ones according to the above are CISSP and security+.

i just talked with a recruiter the other day and they said if i had a cissp it would make the client much more interested in me

 

[kenb504]

I always tell people IT is everywhere when the over-saturation/tech layoffs are mentioned. Don’t get discouraged bro.

I agree with the cert piece.. there’s probably a huge drop off comparing the numbers of CCNAs to CCNPs. I don’t have a degree so certs are always the move for me. Overall I think experience will be king. I don’t care if you know what ARP is, tell me how you actually configured something or troubleshot an issue lol.

 

[Beruseruku Desu]

I fell for a fake “free lunch back in the office” phishing scam from infosec

i saw “free lunch” and clicked that ish so fast without looking at anything else

 

[Mark Antony]

For the life of me I can't figure out why the entire IT Dept at my company has the worst phishing failure rate.

 

[Grine]

It’s like that at most companies

 

[tay1]

Anybody ever snag a remote help desk gig as a second IT job? Currently trying to grab one for extra income

 

[kickvicisous]

Tried to do this but they sending me back in the office. Got damn it

 

[datznasty]

Anybody ever snag a remote help desk gig as a second IT job? Currently trying to grab one for extra income

It’s a whole Reddit about it called overemployed. It’s 98% i.t and software developers. I would if I didn’t have to be in the office 1 day a week. There was 1 I thing called ITSC where you could make your own hours and was around $28/hr but I never fully vetted it

I remember I clicked a phishing link from our department right after doing the training and they immediately sent me an automatic nasty gram and assigned more training in workday

 

[Belgium]

Anybody ever snag a remote help desk gig as a second IT job? Currently trying to grab one for extra income

Brother I wouldn't take a helpdesk job if it paid double my current wages.
I have a specific clause in my contract that prevents me from ever being assigned helpdesk work.

Idk how my coworkers do it, much less the idea of someone doing it as a second job. Some of them pay eachother off to take on their helpdesk hours.
I get to see/hear some of the helpdesk correspondence too, and even that fraction is just miserable.

 

[tay1]

Brother I wouldn't take a helpdesk job if it paid double my current wages.
I have a specific clause in my contract that prevents me from ever being assigned helpdesk work.

Idk how my coworkers do it, much less the idea of someone doing it as a second job. Some of them pay eachother off to take on their helpdesk hours.
I get to see/hear some of the helpdesk correspondence too, and even that fraction is just miserable.

I dont mind help desk as much as most people do. Resolve the issue and keep it moving is how I approach it. And it’s a temporary thing. For a few months at most.

 

[datznasty]

It would depend for me if it’s phone based or remedy/servicenow ticket queue based. The former had me literally ready to quit without even finding something else first. But as a second, OE job, it wouldnt be bad in fact would even be better if it’s low tier and you’re just escalating and routing mindlessly without admin rights.

 

[spiderjericho]

My friend is a O365 admin for an organization and says it doesn’t really engage him but five hours a week so he’s looking for an extra job. I’m jelly

My job makes me go in to work. And then DoD networks would prevent my moonlighting as a helpdesk

 

[Mark Antony]

Not all helpdesks are the same. Mess around and run into one of those with back to back calls from open to close, every day.

 

[spiderjericho]

Not all helpdesks are the same. Mess around and run into one of those with back to back calls from open to close, every day.

I’d prefer to do cyber scans or network tickets lol. Something a lil less high tempo.

 

[kenb504]

Brother I wouldn't take a helpdesk job if it paid double my current wages.
I have a specific clause in my contract that prevents me from ever being assigned helpdesk work.

Idk how my coworkers do it, much less the idea of someone doing it as a second job. Some of them pay eachother off to take on their helpdesk hours.
I get to see/hear some of the helpdesk correspondence too, and even that fraction is just miserable.

I’m with you 100%! Had my fair share of help desk through the military. I’m all the way good on that type of work

 

[datznasty]

Not all helpdesks are the same. Mess around and run into one of those with back to back calls from open to close, every day.

worst job I ever had. I literally almost quit without even finding something else first.

We were expected to have a 75% first call resolution, calls under 15 minutes (they would literally teams chat you if you went over and capital letter tell you to get off the call), and a 1:1 call taken to remedy ticket input ratio. Problem is, the network was so slow and they had a bunch of proprietary containers for basic tools (like it was Active Directory but you had to go into their weird version of it to access) that further slowed us down so we'd literally have to try to stall users to remain on the line while I submit a ticket while also solving their problem because otherwise they'll hang up and another call will immediately come in while you're still on the previous ticket.

Thursday was updates day so Friday there would always be 100+ calls i the queue of angry users usually because the updates failed to their machines due to network timeout, sometimes even ActiveClient so they couldn't even log back in, so they'd be angry when you got to them because they been on hold an hour. So Site Mgr moved updates day to Wednesday so at least Friday wouldn't suck

Then there was this whole controversy about going to the bathroom too much so they made a code in Cisco Finesse for us to go to the bathroom so they could run reports on it after they fired a girl who reported them to DOL for "implying" we can't go to the bathroom on shift and should use our lunch or 2 15 minute breaks.

Had a bunch of huge tv screens in the front so evryone could see it that showed our status and a timer, would be like Jack- On A Call 08:32sec, Chris- Lunch 21:43sec, John- Bathroom 03:45sec), turnover was so high the prime contractor sent their CEO out to come sit and figure out the problem, he was a retired 1SG, and his bright idea was to make it MORE like the Military. There was 2 primes who weren't paying ****, like 35-40k (Croop LaFrance and Comanche Nation Industries) AND had New York insurance and taxes, somehow I was making 70k I guess because I was local and APEX didnt have to have me a hotel suite and rental car like the rest of the travel contractors they had hired.

Luckily I learned the game real quick (all metrics, not about solving the problem or helping the user) and as a result got promoted off phones to a regular office and just working out of the Tier 2 Remedy system, mostly tickets the previous had escalated because they required touch labor and/or couldn't be resolved in 15 minutes

Then APEX fired us, or got off the contract, without telling anyone until at best the day of. Some didn't even get notice and pulled up Monday and got escorted off base

 

[Mark Antony]

Yeah and that's the norm, not the exception.

 

[tay1]

I promise not all help desk jobs are the same

 

[Mark Antony]

I don't think anyone disagreed. I've worked both, the metrics heavy, back to back call shop is the more prevalent. Also all it takes is 1 management change to make that shift.