- 517
- 11
- Joined
- Sep 29, 2010
heres the issue. ill make it simple. i got a macbook pro
been having issues
been in the apple store for many other issues with the keyboard and sleeping issues
not even a year old
no phone warranty but still have in store warranty
having more sleeping issues now
i called mac for an email address to email someone about my issue and other previous issues because i knew i didnt have phone support
my call gets transferred multiple times
end up talking to some guy for 30+ min
was respectful to him and then the dude started not to help me out at all
telling me he made an exception for this call: i told him i would only assume this call would be free because i didnt even wanna talk to anyone i wanted to email someone
dude and i argued the whole time: him telling me to mail it in, then when i asked for the box to be mailed to me he said, no i cant do that now
i wanna take it to the store or mail it in, but i cant be without my computer for too long due to school work being done mostly online as well as for the full online classes i have
sorry for the long read but pretty much i need some advice on where i should take this.
his help got me know where, reaching out to the fam to see if they know anything or where i should take this
any help is appreciated.
been having issues
been in the apple store for many other issues with the keyboard and sleeping issues
not even a year old
no phone warranty but still have in store warranty
having more sleeping issues now
i called mac for an email address to email someone about my issue and other previous issues because i knew i didnt have phone support
my call gets transferred multiple times
end up talking to some guy for 30+ min
was respectful to him and then the dude started not to help me out at all
telling me he made an exception for this call: i told him i would only assume this call would be free because i didnt even wanna talk to anyone i wanted to email someone
dude and i argued the whole time: him telling me to mail it in, then when i asked for the box to be mailed to me he said, no i cant do that now
i wanna take it to the store or mail it in, but i cant be without my computer for too long due to school work being done mostly online as well as for the full online classes i have
sorry for the long read but pretty much i need some advice on where i should take this.
his help got me know where, reaching out to the fam to see if they know anything or where i should take this
any help is appreciated.