XBL account "permanently suspended" vol. Is this real life?

207
10
Joined Feb 12, 2008
Sup nt



 Yesterday when my brother checked his email it said that his xbox live account was suspended for

•Duplication of item purchase history
•Attempted Microsoft Points fraud
•Illegitimate acquisition of redemption codes




Has this happened to anyone before?  My little brother is just a freshmen in high school and has no idea why he was suspended.  He's devastated right now

We literally spent hundreds of dollars legally on those prepaid MS points cards buying tons of DLC.  

HELP US OUT NT! is there any way we can get his xbl account?


 
207
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Joined Feb 12, 2008
Originally Posted by 51and3rd

Did you buy it new or used?
The xbox? We bought a brand new smaller xbox a while back after our old one broke down on us.

edit- Tried calling customer service, they said that there was no way they can help us 
 
10,323
2,536
Joined Apr 28, 2010
you got banned


I feel your pain though, I got banned for modding and playing pirated games.

Get a PS3
/thread.
 
2,627
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Joined Jul 20, 2008
Originally Posted by azabweekay

Originally Posted by 51and3rd

Did you buy it new or used?
The xbox? We bought the new smaller xbox a while back.  


edit- Tried calling customer service, they said that there was no way they can help us 
I remember getting banned for a modded box and burned games, lol you must of did something. If not you have a great law suit on your hands.

  
 

Clyde Frog

formerly jay02
12,137
6,850
Joined Jan 8, 2011
Originally Posted by azabweekay

lol nah man unless they sell bootleg points at bestbuy
Unless theres something your not telling us or your brothers not telling you, I would call xbox a million times non stop until they give you the service back.
They can definitely help you if they wanted to. Them saying they cant is BS
 
1,632
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Joined Mar 2, 2010
you're not getting your account restored no matter what; microsoft never restores anyone's account after its been permabanned. take the L and get a new account. 
 

Bert.

formerly zyzz
Supporter
87,219
24,235
Joined Oct 24, 2010
Originally Posted by azabweekay

lol nah man unless they sell bootleg points at bestbuy
lies, you obviously bought points somewhere else on the net. thats why i stay away from buying online unless its a powerseller with a deal.

using those stolen points bought online will get you banned.
 
6,366
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Joined Apr 3, 2008
hope you saved all those bestbuy receipts...make copies...try and get a hold of someone at their CS office and go from there...

ps3 >>>>>>>>>xbox
 
207
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Joined Feb 12, 2008
hmm well if we can never get back the account can we at least get back the spitload of dlc that we downloaded? Because I just put all of my ms points into my bros account so we dont have any of the "spare change" ms points lying in my account, and when i do need to cop dlc I just buy it through his and play on my account. Please tell me I at least get my halo maps back! and i dont think i can win a mk9 game without kenshi
 

Clyde Frog

formerly jay02
12,137
6,850
Joined Jan 8, 2011
Why are people saying PS3 > Xbox

Can you illegally buy things on PSN without getting banned? lol. Thats if your credit cards havent already been stolen of course.
 
1,647
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Joined Aug 4, 2010
xbox CANT/WONT restore your banned account. your DLC content is on the xbox its self.i downloaded dlc on a different account and made a new account and the items was there for me to play with. its on the hard drive. make a new account. and for the ms points situation. idk call and see whats good.
 
6,032
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Joined Jul 13, 2007
you got locked out of all your DLC too? if so that is real messed up. I understand that M$ is providing the service that allows you to buy content but not only did they lock you out but they took your stuff too.
 
1,973
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Joined Dec 1, 2009
Originally Posted by p0tat0 5alad

you got locked out of all your DLC too? if so that is real messed up. I understand that M$ is providing the service that allows you to buy content but not only did they lock you out but they took your stuff too.
Grimey
 
207
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Joined Feb 12, 2008
False alarm guys my DLC is still in there 
.  Since I wont be able to sue microsoft and their million dollar lawyers I guess my brother is just going to have to take the L.  Thanks for the quick replies nt.
 
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