It's interesting to read all these legitimate hypothetical theories being thrown on here daily since the fallout from a few days ago. Damn near all of the theories seem logical.
I admit I never had experience with this guy. I never will either, especially with this fallout. And I'll gladly keep it that way.
It's like a mixed bag of positive and negative feedback about this business. But it seems to lean more toward negative from my impression. I admit I've formed a negative perception of this guy.
My negative perception stems from this guy overselling phantom inventory that he didn't possess with the limited or highly marquee releases, then not delivering as promised. And he chose to compound the problem by not issuing refunds in a timely manner. That will be seen as stealing money.
It seems like most of the orders that were legitimately fulfilled stem from the general releases according to satisfied customers, which seemed easily obtainable for him. But it seems like his major issues arose from the bulk orders he took and didn't fulfill with the hard to get stuff.
All he had to do was just rectify the orders that he couldn't fulfill by issuing refunds promptly and he wouldn't have ever been in this predicament. He should have even provided a guarantee that if he couldn't deliver a specific shoe by a specified time frame, then refunds would be offered. I think I read that he offered store credit as a substitute for refunds, that still isn't a viable solution because it means you're committed to him by default similar to how it works with an arranged marriage. Now look at how worthless that store credit is because he decided to skip out.