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- Jul 18, 2012
I am convinced that Paypal completely disregards evidence in these dispute cases
I'll try to keep this short..
I sold a guy a pair of used Lebron Cannons through Paypal, account was confirmed and everything. Shipped them through USPS with Tracking + Insurance.
They arrive a week later. He opens a case saying he received an empty box. Provides no evidence except saying "My wife received the package today and when it was opened nothing was in it. Please explain."
I instantly call Paypal, wait on the line for 30 minutes, explain that I have a perfect track record with Paypal and Ebay, blah blah blah, ask what I can do to protect myself. The rep assures me it will come out in my favor and tells me to provide the USPS receipt with the weight of the package on it and I should be fine.
I upload the receipt, explain in the description that an empty box doesn't weight over 4 LBS and chill out thinking it will be fine.
Wrong.
Case closed today. Ruled in favor of scammer.
So I call back today going off, asking how they can explain the package being empty but it weighs over 4 LBS, asking why he wasn't asked to provide any evidence, etc, and the rep says "I see your point sir, I will see if we can revisit the case, I put in a request and you should hear back from us in the next 24-48 hours as to WHETHER OR NOT we revisit the case."
I know people make these threads almost daily. But seriously, what the hell am I supposed to do?
Scammers info:
Michael Roach
roachkid1013@gmail.com
Dude is on a military base too
I'll try to keep this short..
I sold a guy a pair of used Lebron Cannons through Paypal, account was confirmed and everything. Shipped them through USPS with Tracking + Insurance.
They arrive a week later. He opens a case saying he received an empty box. Provides no evidence except saying "My wife received the package today and when it was opened nothing was in it. Please explain."
I instantly call Paypal, wait on the line for 30 minutes, explain that I have a perfect track record with Paypal and Ebay, blah blah blah, ask what I can do to protect myself. The rep assures me it will come out in my favor and tells me to provide the USPS receipt with the weight of the package on it and I should be fine.
I upload the receipt, explain in the description that an empty box doesn't weight over 4 LBS and chill out thinking it will be fine.
Wrong.
Case closed today. Ruled in favor of scammer.
So I call back today going off, asking how they can explain the package being empty but it weighs over 4 LBS, asking why he wasn't asked to provide any evidence, etc, and the rep says "I see your point sir, I will see if we can revisit the case, I put in a request and you should hear back from us in the next 24-48 hours as to WHETHER OR NOT we revisit the case."
I know people make these threads almost daily. But seriously, what the hell am I supposed to do?
Scammers info:
Michael Roach
roachkid1013@gmail.com
Dude is on a military base too
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