Jenkins' older sister, Leonore Harris, filed a missing persons report with Rosemont police later that morning, Mack said. Authorities notified the hotel about the missing teen around 1:15 p.m. Saturday. The 11-hour search for Jenkins included all public areas and the ninth floor, where she was last seen by witnesses, Mack said.
"The hotel staff and management (were) actively canvassing the area at that time," Mack said.
Martin said around 3 or 4 p.m. Saturday, police viewed some of the hotel video footage and said they did not see Jenkins pictured.
The family left and came back a third time around 6 p.m. Saturday, Martin said, at which point relatives started knocking on room doors to see if any guests knew anything. The hotel called the police to complain about the knocking, Martin said. One of those responding officers listened to the family's plight and agreed to view the video footage again, Martin said.
Around 10 p.m. Saturday, police told Jenkins' relatives they had spotted her on video from about 3:20 a.m. that day, "staggering" drunk near the front desk, according to Martin.
Martin said the family members stayed at the hotel until after 1 a.m. Sunday, when police informed them they had discovered Jenkins' body in the walk-in freezer.