- Joined May 2, 2001
[h2]Restaurant Bans Customer For Not Tipping Enough[/h2]
By Chris Walters on February 26, 2010 1:26 PM 0 views
Themenu of a restaurant in Winston-Salem, NC, says a gratuity of 15% willbe added to parties of six or more. A former customer says she was in aparty of three and saw that an 18% gratuity had been added, which shecomplained about but paid. She said the next time she showed up, she was met at the door by staff and told that she had to agree up front to pay 18% or she couldn't eat there.
That sounds pretty outrageous, but the restaurant's manager toldlocal news station WXII that she's a repeat offender when it comes toundertipping, and that nobody in the kitchen or on the floor wants toserve her anymore.
Anyone who's worked in a restaurant probably knows someone whoalways undertips, but what's the best way to deal with it? Assuming themanager's allegations are true, it's not like the customer was breakingthe law--after all, an undertipper is playing by the rules if the rulesstate that tipping is optional.
In this case, the woman says she never tipped inappropriately and that she's considering suing for slander:"I have always left a good tip at Kanpai Restaurant , even when I wasgiven poor and less than honorable service," she told WXII.
"Customer Called Poor Tipper; She Calls For Boycott" [WXII.com]
"Woman Called Poor Tipper Procures Lawyer" [WXII.com]
"Banned for 'bad' tipping" [CNN]