- 222
- 29
- Joined
- Oct 3, 2001
as title. mods move or delete if felt it doesn't belong.
story as follow.
i took two basketball jersey to this place for cresting. i was redirected to their main store front's store manager at vaughnmills and he kept saying he need time to know the pricing quote of do-ability. told me to call after ONE week. I called after 10 days in case. and this is exactly what he said.
"DON"T call me. i'll call you when i know, you WAIT."
and when i went to the store i originally when to in markville mall myself to talk to another manager, he nicely took the order and said everything was going to be done fine. i included the sample or the font of the lettering and exact picture with the stuff.
3 weeks later, jersey back. with huge hockey jersey size font.
their answer is that's teh best they could do. they feel the font match VERY close. and refuse to either refund, or re-do it.
when i ask for the sample and picture i included when i hand them the jerseys. he said they lost it. I asked why would they even stitch it up when they know it's not the right font. he has no answer for that, refuse to talk futher. now i am out with 2 jersey ruinned plus the price on the stitch job. all he kept saying are neither that's what it is.we think it looks good. and yah, on top of that, he added don't come to our store anymore.
very bad business manner.
ok, i am done venting.
side note,
thanks for benard for the smooth transaction today.
nah i never ever rocked exco, bought exco, knew kids that rock exco, had friends that rocked exco. NEVER ASSOCIATED with exco NEVER -Trev aka Dr. hell No.
story as follow.
i took two basketball jersey to this place for cresting. i was redirected to their main store front's store manager at vaughnmills and he kept saying he need time to know the pricing quote of do-ability. told me to call after ONE week. I called after 10 days in case. and this is exactly what he said.
"DON"T call me. i'll call you when i know, you WAIT."
and when i went to the store i originally when to in markville mall myself to talk to another manager, he nicely took the order and said everything was going to be done fine. i included the sample or the font of the lettering and exact picture with the stuff.
3 weeks later, jersey back. with huge hockey jersey size font.
their answer is that's teh best they could do. they feel the font match VERY close. and refuse to either refund, or re-do it.
when i ask for the sample and picture i included when i hand them the jerseys. he said they lost it. I asked why would they even stitch it up when they know it's not the right font. he has no answer for that, refuse to talk futher. now i am out with 2 jersey ruinned plus the price on the stitch job. all he kept saying are neither that's what it is.we think it looks good. and yah, on top of that, he added don't come to our store anymore.
very bad business manner.
ok, i am done venting.
side note,
thanks for benard for the smooth transaction today.
nah i never ever rocked exco, bought exco, knew kids that rock exco, had friends that rocked exco. NEVER ASSOCIATED with exco NEVER -Trev aka Dr. hell No.
