- 1,698
- 124
- Joined
- Mar 4, 2002
My issue with shoetrends is that the site doesn't recognize nearly quick enough when shoes are sold out. For example, twice I pre-ordered shoes and was later told that the shoes had sold out. This wouldn't be a problem, but the site charged my paypal account immediately, then refunded me, and the refund took almost 2 weeks to get back into my bank account.
That's a week for paypal to accept the refund, then several days for paypal to wire my money back into my account. So twice, $200+ dollars of mine just disappeared for two weeks and I received nothing in return. I don't appreciate not having my money to spend--in those two weeks I could have used that money to buy the same shoes from a different website instead of tapping into money I budgeted for something else or using my credit card when I didn't need to. A lot of us are in high school and college and can't just have our money frozen like that.
For these reasons I'm not ordering from you guys until I know for sure that you've fixed the site's ability to recognize your inventory in real time.
That's a week for paypal to accept the refund, then several days for paypal to wire my money back into my account. So twice, $200+ dollars of mine just disappeared for two weeks and I received nothing in return. I don't appreciate not having my money to spend--in those two weeks I could have used that money to buy the same shoes from a different website instead of tapping into money I budgeted for something else or using my credit card when I didn't need to. A lot of us are in high school and college and can't just have our money frozen like that.
For these reasons I'm not ordering from you guys until I know for sure that you've fixed the site's ability to recognize your inventory in real time.
